Ava Te Kanawa
Leeming,WA
Summary
Results-driven healthcare and hospitality management professional with a successful tenure at San Churros, recognized for enhancing patient care and streamlining operations. Expertise in financial management and team development contributes to exceptional service standards. Committed to operational efficiency, maintaining organized file management, and ensuring compliance with patient protections. Proficient in electronic recordkeeping and insurance documentation, aiming to further advance organizational effectiveness.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
partnered health
Wembley , WA
10.2023 - Current
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Straightened up waiting room to maintain neat and organized space.
- Compiled and coded patient information or data in appropriate computer system.
- Arranged hospital admissions for patients as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Processed referrals for specialist care when requested by physicians or patients.
- Verified insurance coverage for appointments and collected co-payments as required.
Dental Assistant
02.2022 - Current
- Fill in at a dental practice as dental assistant/nurse
- Customer service
- Assist in putting braces on
- Sanitising instruments
Manager
San Churros
04.2016 - Current
- Manage Fremantle, Cockburn and carousel stores
- Stocktake
- Managing teams / money
- Recruiting, training, and supervising café staff
- Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence
- Ensuring that all expenses are within budget and identifying ways to decrease operational costs
- Receiving delivered supplies and verifying that the correct items and quantities have been delivered
- Monitor and manage store staffs by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve operational performance
- Identify and address issues in store performance
- Develop strategic and operational plans for managing execution and measuring results of store
- Taking inventory of supplies and ordering new stock as needed
Sales for the Red Cross
In vibe Communications
07.2023 - 09.2023
- Connected individuals with relevant community resources and coordinated referrals.
- Conducted regular site visits to ensure compliance with safety regulations.
Food and Beverage Team Crew
Adventure World
05.2016 - 11.2017
- Preparing food
- Customer service
- Cert 2 barista
Education
Drama and musical theatre program
John Curtin college of the arts
01.2020
Undergrad Certifcate - Accounting
Curtin University
Perth, WASkills
- Friendly
- Approachable
- Customer service
- Kind
- Confident
- Money handling
- Rostering
- Managing
- Reliable
- Barista
- Certification in first aid
Availability
Happy to work from 5am-12am when needed Available weekends Available public holidays
Personal Information
Date of Birth: 08/11/02
Languages
Maori
Professional
Timeline
Medical Receptionist
partnered health
10.2023 - Current
Sales for the Red Cross
In vibe Communications
07.2023 - 09.2023
Dental Assistant
02.2022 - Current
Food and Beverage Team Crew
Adventure World
05.2016 - 11.2017
Manager
San Churros
04.2016 - Current
Drama and musical theatre program
John Curtin college of the arts
Undergrad Certifcate - Accounting
Curtin University
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