Ava Walker
GOLDEN SQUARE,VIC
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. As well as a dedicated student.
Overview
4
4
years of professional experience
Work History
Front End Cashier
Woolworths
06.2023 - 09.2024
- Assisted customers in locating items throughout the store.
- Performed opening duties such as counting money in register drawers and reconciling receipts with sales totals.
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Built promotional displays for featured products in accordance with corporate marketing plans.
- Processed returns and exchanges efficiently according to company policy.
- Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves.
Stylist
Lovisa
10.2022 - 04.2023
- Organized and maintained an inventory of clothing, accessories, and beauty products.
- Advised clients on proper care techniques for garments and accessories.
- Created custom looks for clients based on their individual style, body type, and personality.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Performed administrative tasks, such as taking payments and filing paperwork.
Online Personal Shopper
Coles
08.2020 - 05.2022
- Responded promptly to customer inquiries via phone or email.
- Identified opportunities for process improvement within the organisation.
- Created personalised shopping experiences for each customer.
- Coordinated with vendors to ensure timely deliveries of products.
- Assisted in selecting items according to customer preferences.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Education
Bendigo Senior Secondary College
BendigoDiploma - Nursing
Bendigo Regional Institute of TAFE
Bendigo-Echuca, VIC07.2026
Skills
- Tact and diplomacy
- Building rapport
- Handling Complaints
- Excellent customer service
- Payment Processing
- Quick Learner
- Time efficient worker
Hobbies
- Enjoys an active fitness routine
- Reading
- Spending time with family and friends
- Baking
References
Available upon request.
Timeline
Front End Cashier
Woolworths
06.2023 - 09.2024
Stylist
Lovisa
10.2022 - 04.2023
Online Personal Shopper
Coles
08.2020 - 05.2022
Bendigo Senior Secondary College
Diploma - Nursing
Bendigo Regional Institute of TAFE
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