Summary
Overview
Work History
Education
Skills
References
Timeline
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Ava Young

Tyabb,VIC

Summary

Friendly and hardworking Assistant Front of House Manager with proven leadership experience in fast-paced settings. Committed to delivering exceptional guest service through quality products, timely service, and quick resolution of complaints and issues.

Overview

4
4
years of professional experience

Work History

Front of House Supervisor and Barista

Millers Bread Kitchen
Dromana
04.2023 - Current
  • Resolved customer complaints in a professional manner.
  • Ordering supplies and equipment necessary for daily operations.
  • Doing the banking after each day, counting and closing tills.
  • Keeping up to date with all emails and any admin tasks that need to be done that day.
  • Making coffees, customer service.

Food and Beverage Attendant

Dava Hotel
Mount Martha
11.2021 - 04.2023
  • Trained in the dessert bar and as a barista. Supports cleaning and setup prior to and after meal service.
  • Maintained a positive attitude towards co-workers and customers at all times.

Education

2019 to 2023 -

Mornington Secondary College
Mornington, VIC

Certificate IV in Real Estate Practice

Entry Education

Skills

  • Customer service
  • Email management
  • Cash handling
  • Proficient in Word, Excel, Outlook, and Fresho
  • Quick learner of any technology
  • Call handling
  • Organizational skills
  • Problem-solving abilities
  • Multitasking
  • Goal setting
  • Supply ordering
  • Team leadership

References

Kimberley Manning

Head of talent acquisition, Delaware North 

 0482 167 731

Other references available upon request

Timeline

Front of House Supervisor and Barista

Millers Bread Kitchen
04.2023 - Current

Food and Beverage Attendant

Dava Hotel
11.2021 - 04.2023

2019 to 2023 -

Mornington Secondary College

Certificate IV in Real Estate Practice

Entry Education

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Ava Young