Avah Hawes
Mitchelton,QLD
Summary
Both FOH and Kitchen experience at Blackwood Street Cafe and Espresso Bar, excelling in kitchen organization and food safety compliance. Proven ability to enhance customer satisfaction through efficient service and teamwork. Recognized for maintaining high sanitation standards while delivering quality food presentations in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Kitchen Manager in Training
Blackwood Street Cafe and Espresso Bar
Mitchelton, QLD
11.2021 - Current
- Assisted management in monitoring inventory levels, reducing waste by properly stocking items according to demand.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
- Collaborated closely with other FOH Team Members during busy shifts to streamline workflow and serve guests more efficiently.
- Prepared food orders efficiently while adhering to strict food safety guidelines, delivering high-quality products consistently.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
FOH Team Member
Blackwood Street Cafe and Espresso Bar
Mitchelton, QLD
11.2021 - Current
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Established welcoming atmosphere by greeting each guest warmly.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff..
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Utilized point-of-sale systems effectively, accurately entering orders and processing payments with minimal errors.
Education
Ferny Grove State High School
Ferny Grove11.2024
Skills
- Kitchen organization
- Sanitation standards
- Food presentation
- Food safety compliance
Certification
- Certificate III in Hospitality
- Certificate III in Business
Timeline
Kitchen Manager in Training
Blackwood Street Cafe and Espresso Bar
11.2021 - Current
FOH Team Member
Blackwood Street Cafe and Espresso Bar
11.2021 - Current
Ferny Grove State High School