MS Word
Availa Marantie
Marketing Manager - Senior Fashion Consultant
Melbourne,VIC
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Retail Sales Consultant
Mulberry
09.2023 - Current
- I developed retail expertise and contributed to daily store operations, striving to meet budgets and KPIs
- In my three months here, I've achieved: 1st position as the top seller in Australia, 1st position as the top seller in Melbourne, 3rd position nationally as the top seller in Australia & New Zealand
- Assisted retail sales manager in conducting regular performance evaluations for staff members to identify areas of improvement and provide constructive feedback.
- Participated in ongoing training sessions to stay current on industry trends and best practices for bath retail sales associates.
- Stayed up-to-date on industry trends to better educate customers on new products and offerings.
- Maximized sales revenue through personalized recommendations and upselling techniques.
- Handled cash transactions accurately while adhering to established security procedures.
Retail Sales Consultant
Hugo Boss
10.2022 - 08.2023
- I participated in suit-knowledge classes, participated in women-wear knowledge classes, provided all customers with specialized shopping experiences, helped operate the store on a day to day basis and worked to archive a budget and KPI's
- I also got my several achievement at Hugo Boss : Top 20 KPI Performers in Victoria in a single month, Acknowledgement of consistent hard work and performance, Multiple 'Team Member of the month' Awards
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Handled cash transactions accurately while adhering to established security procedures.
- Determined solutions for clients promptly and professionally.
Retail Sales Consultant
Michael Kors
06.2022 - 01.2023
- Boosted sales revenue through effective upselling and cross-selling of fashion products.
- Assisted in merchandising store displays, resulting in a visually appealing shopping environment.
- Performed various sales transactions, checked on invoices, prepared special orders, and delivered correct merchandise.
- Accepted and processed customer payments.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain client satisfaction.
Marketing Manager - Head Model Booker
EMODEL THE AGENCY
01.2019 - 04.2022
- Developed lasting relationships with clients, leading to increased repeat business and loyalty.
- Met with clients to determine style requirements and budget.
- Researched current fashion trends and competitor activity.
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
SALES-FASHION CONSULTANT
DBS MODEL AGENCY & CREATIVE HOUSE
1 2016 - 09.2018
- Assisted in merchandising store displays, resulting in a visually appealing shopping environment.
- Boosted sales revenue through effective upselling and cross-selling of fashion products.
- Developed lasting relationships with clients, leading to increased repeat business and loyalty.
- Merchandised store inventory in seasonal and brand displays.
- Elevated client satisfaction by providing personalized fashion consultations and recommendations.
Education
Fashion Certificate
Okky Asokawati Modelling School
Indonesia 04.2001 -
Skills
- Operations Management
- Product and service knowledge
- Employee Performance Evaluations
- Task Delegation
- Team motivation
- Customer Relations
- Staff Supervision
- Staff Management
- Sales Strategies
- Sales Growth
References
- Welli Dasmayanti, Asisstant Manager (Hugo Boss) +0414743858, wellidasmayanti@gmail.com
- Sadafnaaz, Manager (Michael Kors), +0402084735
Software
Ms Power Point
Ms Excel
Mac OS
Sales Pos
Timeline
Retail Sales Consultant
Mulberry
09.2023 - Current
Retail Sales Consultant
Hugo Boss
10.2022 - 08.2023
Retail Sales Consultant
Michael Kors
06.2022 - 01.2023
Marketing Manager - Head Model Booker
EMODEL THE AGENCY
01.2019 - 04.2022
Fashion Certificate
Okky Asokawati Modelling School
04.2001 -
SALES-FASHION CONSULTANT
DBS MODEL AGENCY & CREATIVE HOUSE
1 2016 - 09.2018
Similar Profiles
Molly DerivauxMolly Derivaux
Front Desk Receptionist at MulberryFront Desk Receptionist at Mulberry
Erika LargoErika Largo
Senior Manager, Operations at MulberrySenior Manager, Operations at Mulberry
Shihan SunShihan Sun
Sales Assistant at MulberrySales Assistant at Mulberry