Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AVEGAIL MORDANT

Wellard

Summary

Organised and dependable candidate seeking full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills. Successful at managing multiple priorities with a positive attitude with willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Project Coordinator

Kuiper Australia
07.2024 - 06.2025
  • Planning, execution, and monitoring of offshore projects, ensuring that all tasks are completed on schedule, within scope, and in line with project specifications.
  • Managed all details of mobilisation, training, travel and crew logistics through OPMS.
  • Monitor project progress through consistent communication with team members and stakeholders.
  • Organise transportation of personnel to offshore sites, optimising routes and schedules to enhance efficiency and reduce costs.
  • Liaise with Shell People Movement on the Crux project for the vessel Audacia coordinating fixed wing flights and helos to/from site.
  • Manage personnel on helos through booking system Vantage POB ( Shell, Woodside & Santos).
  • Book domestic travel and accommodation through our dedicated travel team for interstate and regional personnel.
  • Issue travel itineraries and offshore travel instructions to personnel.
  • Update site roster & manifest and distribute to clients and stakeholders daily.
  • Cross check the POB data received from our Offshore Admin ensuring consistency.
  • Manage and allocate resources, including manpower, to meet project requirements and address any emerging needs or challenges.
  • Assist in recruiting and hiring new starters.
  • Ensure crew were site/offshore compliant by assisting in booking training and medicals. Also flagging when crew were due to renew qualifications.
  • Maximise crew availability by constantly reviewing crew movements and maintaining contact with off-duty crew.
  • Act as the primary liaison between project stakeholders, including clients, vendors, and internal teams, providing timely updates and addressing any issues or concerns.
  • Develop and maintain positive relationships with clients and other stakeholders.
  • Communicated with stakeholders on job milestones.
  • Negotiate and manage contracts with suppliers and subcontractors, ensuring adherence to terms, quality standards, and delivery schedules.
  • Maintain detailed records and reports on project progress, logistics operations, and safety compliance, preparing and presenting comprehensive updates to management and stakeholders.
  • Monitor job progress and performance of employees to complete projects prior to deadlines.
  • Document construction workers' hours, wages and other pertinent information.
  • Cross check timesheets when received from Offshore Admin to ensure personnel are correctly paid.
  • Provide after hours and on-call support for any emergencies or weather disruptions.

Heli Admin / Service Attendant

Sodexo Remote Sites
01.2024 - 07.2024


  • Streamlined facility cleanliness.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Supported colleagues during high-volume periods by stepping in and helping with tasks outside the scope of accommodation responsibilities when necessary.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized bathrooms by restocking dispensers, sanitising fixtures and spot cleaning partition walls and doors.
  • Collaborated effectively with other crew members for efficient completion of assigned tasks.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
  • Vacuumed carpets, changed bed linen/towels and dusted surfaces in cabins.
  • Enhanced team efficiency, collaborated closely with colleagues to ensure swift turnaround of cabins.
  • Increased health and safety compliance, used personal protective equipment properly and followed hygiene protocols.
  • Streamlined cabin preparation process, organised cleaning carts and supplies for efficient use.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Washed, sorted, laundered and delivered personal laundry back to living quarters residents onboard.
  • Coordinate all administrative duties at or on a client controlled worksite.
  • Liaise with Project Logistics Coordinator on all matters relating to crew change amendments.
  • Assist with helicopter and crew boat transfer operations.
  • Ensure “Muster Lists” are maintained in accordance with safety systems and station bills.
  • Assist with the management of the roster and timesheet processes.
  • Assist with distribution of incoming and outgoing correspondence (answer calls, emails, correspondence as required).
  • Provide travel arrangement assistance when required.
  • Maintain administrative management systems.
  • Management of room allocation for joining/departure crew
  • Prepare and populate time sheets in accordance with the applicable Enterprise Agreement.
  • Assist the Crew and Supervisors with leave, timesheet, salary and expense claim queries.


CREWING OFFICER

ATLAS PROFESSIONALS
04.2022 - 01.2024
  • Assist Operations and focus on maintaining marine vessels with the right personnel onboard.
  • Liaising with Masters, Operations, Marine Managers and Sub-Contractors.
  • Onboarding of crew.
  • Organising contracts, training, logistics and arrangements for personnel (travel, visa, and relevant joining documentation).
  • Liaise with visa agents regarding INTL personnel visa requirements.
  • Managing crew changes for allocated vessels.
  • Crew Management using management system OPMS (Online Personnel Management Systems). All details of mobilisation, training, travel and crew logistics managed through OPMS.
  • Organising timesheets & data entry for payroll.
  • Maintaining crew planning for all vessels and update in real time via data base (OPMS).
  • Liaising with Masters to identify vacancies and fill the gaps.
  • Maintaining CV data base, with potential candidates.
  • Coordinate sourcing activities (using company network and support from manning agencies).
  • Liaise with 'Subject Matter Experts' to select right candidates (Operations Engineers, Technical Superintendents and Masters).
  • Liaising with Masters to schedule for crew changes.
  • Ensure crew leave cycles are properly managed and that crew are relieved on time.
  • Maximise crew availability by constantly reviewing crew movements and maintaining contact with off-duty crew.
  • Competency Assurance.
  • Management of crew certification validity and expiries.
  • Ensuring pre-joining routines for all crew are properly managed.
  • Checking crew certificate and qualification validity - Update HR System data base with relevant documentation (Certificates, biodata, etc)
  • Ensure all crew joining the vessel have completed required training and medicals before mobilisation.
  • Determine gaps in training against the company Training Matrix.
  • Organise transportation of personnel to offshore sites, optimising routes and schedules to enhance efficiency and reduce costs.
  • Liaise with Shell People Movement on the Shell Turnaround for the Accommodation Support Vessel, Floatel Triumph, coordinating fixed wing flights and helos to/from site.
  • Manage personnel on helos through booking system Vantage POB (VPOB).
  • Book domestic travel and accommodation through our dedicated travel team for interstate and regional personnel.
  • Issue travel itineraries and offshore travel instructions to personnel.
  • Update site roster & manifest and distribute to clients and stakeholders daily.
  • Cross check the POB data received from our Offshore Admin ensuring consistency.
  • Act as the primary liaison between project stakeholders, including clients, vendors, and internal teams, providing timely updates and addressing any issues or concerns.
  • Monitor job progress and performance of employees to complete projects prior to deadlines.
  • Provide after hours and on-call support for any emergencies or weather disruptions.

CLIENT SERVICES OFFICER

MLCOA
01.2019 - 04.2022
  • Liaising with clients such as Lawyers, Insurance Agencies & Australian Government entities who have booked Independent Medical Examinations for their claimants with specialist practitioners.
  • Work to a high standard of accuracy to ensure correct information is provided to practitioners, whilst independently managing and collating relevant file material needed for the assessment & report.
  • Management of desktop file reviews, supplementary report requests & report clarifications for practitioners.
  • Display a high level of confidentiality & empathy due to the nature of cases assessed.
  • Provide administrative support to practitioners conducting the assessment.
  • Knowledge of government & client requirements/policies for each individual assessment.
  • Booking and coordination of IME's & telehealth/tele-psych assessments via telephone for regional and interstate assessments.
  • Sound knowledge of medical software Practice Manager, Tally & Microsoft Office.

MEDICAL RECEPTIONIST

FULLERTON MEDICAL CENTRES
10.2012 - 03.2018
  • Excelled in role requiring ability to handle variety of customer service and tasks and resolve customer issues with expediency.
  • Demonstrated proficiencies in telephone and front-desk reception within high-volume environment.
  • Calmed upset and angry patients, researched and rapidly solved problems and rebuilt client trust to prevent loss of patients.
  • Booking doctor appointments via telephone and face to face.
  • Daily banking and management of patient accounts.
  • Led 'cleanup' of company database and files.
  • Restored organisation to personnel and patient records.
  • Consistently praised by management for quality and timeliness of attention to detail, exemplary customer service delivery and team-player attitude.

MEDICAL RECEPTIONIST

PRIMARY HEALTH CARE
02.2011 - 09.2012
  • Served as first point of contact for patients and doctors.
  • Efficiently operated main switchboard and provided prompt, courteous and knowledgeable assistance.
  • Worked within several departments such as Physiotherapy and X-Ray helping to book appointments and provide information to patients regarding services.
  • Assisted doctors with faxing, filing, scanning and general office duties.
  • Daily banking and processing of patient accounts.

CALL CENTRE OPERATOR

DB DENTAL
03.2007 - 02.2011
  • Served as first point of contact for patients calling switchboard needing information and appointments
  • Management of patient accounts and debt collecting
  • Scanning and filing of patient records
  • General housekeeping duties.

Education

HIGH SCHOOL CERTIFICATE -

JOHN FORREST SENIOR HIGH SCHOOL
11.1998

Skills

  • Sound knowledge of MS Office & OPMS
  • Good understanding of Offshore Management Systems (POB)
  • Good understanding of Helicopter POB Management System (VPOB)
  • Co-operative and works well within a team environment
  • Flexible and able to prioritise
  • Focused and goal oriented
  • Efficient time management
  • Excellent communicator

Certification

  • OPITO BOSIET with CA-EBS- Exp: 05/07/2026
  • MSIC (Maritime Security Identification Card) Exp: 30/06/2026
  • OPITO Approved Escape Chute Training - Exp: 12/09/2027
  • Perth Simulation Certificate of Attendance - Offshore Awareness 25/08/2022

Timeline

Project Coordinator

Kuiper Australia
07.2024 - 06.2025

Heli Admin / Service Attendant

Sodexo Remote Sites
01.2024 - 07.2024

CREWING OFFICER

ATLAS PROFESSIONALS
04.2022 - 01.2024

CLIENT SERVICES OFFICER

MLCOA
01.2019 - 04.2022

MEDICAL RECEPTIONIST

FULLERTON MEDICAL CENTRES
10.2012 - 03.2018

MEDICAL RECEPTIONIST

PRIMARY HEALTH CARE
02.2011 - 09.2012

CALL CENTRE OPERATOR

DB DENTAL
03.2007 - 02.2011

HIGH SCHOOL CERTIFICATE -

JOHN FORREST SENIOR HIGH SCHOOL
AVEGAIL MORDANT