Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Interests
Timeline
Waitress

Wing Tung Kong

Canberra,Australia

Summary

Adaptable student with knowledge of classroom management, course design, and curriculum development. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for creative thinking by my peers, I can be relied upon to help your team achieve its goals. Focused professional with experience in holistic learning, instructional programming, and lifelong learning. Frequently praised as efficient by peers, I can be relied upon to help your team achieve its goals. Quality-oriented professional with proven knowledge of education administration, grant administration, and field instruction. Aiming to leverage my abilities to successfully fill the marketing and events officer role on your team. Diligent professional with proven knowledge of peer counseling, program development, and recruitment. Aiming to leverage my abilities to successfully fill the role on your team. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.

Overview

4
4
years of professional experience

Work History

WAITRESS

Savoury Kitchen
06.2021 - 12.2024
  • Demonstrated excellent customer service skills while working in a fast-paced environment
  • Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions
  • Managed multiple tasks simultaneously while maintaining high quality standards of service
  • Processed accurate cash and credit card transactions
  • Assisted customers with menu selections and answered questions regarding food items and beverages
  • Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot

PRESIDENT OF STUDENT UNION

The Hong Kong Student Association of ANU
07.2023 - 07.2024
  • Developed and implemented a new student-led initiative that increased participation in Student Union events by over 25%
  • Collaborated with university administrators on policy changes that positively impacted the student body experience
  • Designed promotional materials such as flyers, posters, banners, used to advertise upcoming events sponsored by the Student Union
  • Generated reports outlining progress made towards meeting goals set forth by the organization's mission statement
  • Researched potential vendors for event planning services ensuring cost effectiveness for the organization's budget
  • Created effective communication strategies between the Student Union Executive Board, faculty advisors, and student body representatives
  • Coordinated meetings with faculty, staff, and students to discuss important issues related to campus life

RETAIL SALES

Uniqlo
11.2023 - 02.2024
  • Provided retail sales assistance including product recommendations based on customer needs
  • Assisted in the transplanting and repotting of plants for retail sales
  • Trained new staff members on operational procedures related to retail sales activities
  • Incorporated upselling strategies into everyday interactions with customers to increase retail sales
  • Gained extensive knowledge of retail sales strategies, customer service principles and product selection
  • Established policies and procedures related to hygiene, sanitation, retail sales goals, client services

EVENTS DIRECTOR OF STUDENT UNION

The Hong Kong Student Association of ANU
01.2023 - 06.2023
  • Directed all aspects of project management including planning, budgeting, staffing, scheduling, monitoring, and reporting
  • Managed multiple projects simultaneously while staying within deadlines
  • Mentored and coached team members, enabling them to reach their highest potentials
  • Provided leadership in times of crisis or change initiatives
  • Organized resources efficiently to maximize productivity and minimize costs
  • Created and managed budgets, ensuring financial targets were achieved

WAITRESS

Yum Cha CBD
06.2022 - 08.2022
  • Demonstrated excellent customer service skills while working in a fast-paced environment
  • Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions
  • Managed multiple tasks simultaneously while maintaining high quality standards of service
  • Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service
  • Delivered meals to tables quickly while ensuring accuracy of orders placed by customers
  • Continuously monitored tables for any additional requests or assistance needed by guests
  • Greeted and escorted guests to tables, fostering warm welcome

Education

BACHELOR OF DEVELOPMENT STUDIES - SOCIAL SCIENCE CANDIDATE

The Australian National University
Canberra
12.2024

Skills

  • Event Planning
  • Budget Management
  • Effective Leadership
  • Marketing Knowledge
  • Problem Solving
  • Active Listening
  • Attention to Detail
  • Creative Thinking
  • Project Management
  • Critical Thinking
  • Decision Making
  • Multitasking Abilities
  • Social Media Management
  • Social media marketing
  • Content creation
  • Event planning

Languages

Chinese (Cantonese)
Chinese (Mandarin)

Personal Information

Title: Student

Interests

  • Cooking
  • I enjoy helping others and giving back to the community
  • Offering time and support to shelters for the homeless, women, and animals
  • Dancing
  • Volunteering
  • Gym Workouts
  • Animal Care
  • Road Trips
  • Engaging in food photography and sharing culinary creations on social media

Timeline

RETAIL SALES

Uniqlo
11.2023 - 02.2024

PRESIDENT OF STUDENT UNION

The Hong Kong Student Association of ANU
07.2023 - 07.2024

EVENTS DIRECTOR OF STUDENT UNION

The Hong Kong Student Association of ANU
01.2023 - 06.2023

WAITRESS

Yum Cha CBD
06.2022 - 08.2022

WAITRESS

Savoury Kitchen
06.2021 - 12.2024

BACHELOR OF DEVELOPMENT STUDIES - SOCIAL SCIENCE CANDIDATE

The Australian National University
Wing Tung Kong