Avery Wang
Brisbane,QLD
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Business Owner/Operator
Mirai Japan
04.2020 - 01.2023
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Conducted target market research to discover customer needs and analyze competitor trends.
Assistant Manager
Nitori-Tokyo Japan
04.2016 - 10.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Salesperson
UNIQLO
04.2012 - 03.2016
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided product benefits and advantages and discussed pricing with interested parties.
Education
Bachelor of Science - Education
Nihon University
Japan-tokyo03.2016
Skills
- Project Oversight
- Develop Business Structures
- Microsoft Office 365
- Approachable and Outgoing
- Manage Programs
- Management Team Leadership
- Customer Needs Assessments
Languages
Chinese (Mandarin)
Native or Bilingual
Japanese
Native or Bilingual
English
Professional Working
Timeline
Business Owner/Operator
Mirai Japan
04.2020 - 01.2023
Assistant Manager
Nitori-Tokyo Japan
04.2016 - 10.2019
Salesperson
UNIQLO
04.2012 - 03.2016
Bachelor of Science - Education
Nihon University
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