Avesta Ahmad
Liverpool
Summary
Dynamic Pharmacy Assistant with a proven track record at Penna’s Pharmacy, enhancing customer satisfaction through expert medication dispensing and patient counseling. Skilled in data entry and drug inventory control, I fostered a collaborative environment while training new staff, contributing to a significant reduction in prescription errors and improved operational efficiency.
Highly organized and dependable, with solid foundation in pharmaceutical principles and customer service. Knowledge in maintaining accurate patient records and proficient in inventory management. Committed to ensuring smooth pharmacy operations and enhancing patient care.
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant
Penna’s Pharmacy
06.2023 - 08.2025
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Updated computer system with current customer, payment and inventory information.
- Supported operations with filing, copying and faxing.
- Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
- Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
- Trained new pharmacy assistants, sharing best practices for medication dispensing and customer service.
- Supported community health, participating in local health fairs and pharmacy outreach programs.
- Developed patient education materials on medication management and disease prevention.
Pharmacy Assistant
Kareela Community Pharmacy
01.2022 - 04.2023
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted pharmacy staff with preparing medications and filling orders.
- Merchandised over-the-counter goods and rotated stock.
- Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Counted and labeled prescriptions with correct item and quantity.
Education
M.D. - Medicine
Western Sydney University
Campbelltown, NSWSkills
- Stocking shelves
- Answering customer questions
- Data entry
- Product restocking
- Medication dispensing
- Patient counseling
- Medication labels
- Resolving complaints
- Document filing
- Verifying orders
- Receiving incoming supplies
- Processing payments
- Drug inventory control
Languages
Arabic
Native or Bilingual
Turkish
Native or Bilingual
Kurdish
Native or Bilingual
Timeline
Pharmacy Assistant
Penna’s Pharmacy
06.2023 - 08.2025
Pharmacy Assistant
Kareela Community Pharmacy
01.2022 - 04.2023
M.D. - Medicine
Western Sydney University
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