Results-driven professional with extensive experience in program management and coordination. Known for delivering high-impact projects and fostering strong team collaborations. Adaptable and reliable, excelling in dynamic environments and consistently achieving targeted outcomes.
- Coordinated with main campus (Mount Helen) for course delivery, moderation, and feedback
- Monitored attendance and student engagement, implemented early interventions
- Managed Moodle shells and e-learning audits, maintained assessment rubrics
- Actively contributed to academic integrity and quality assurance processes
Business Operations Manager
AUSPRO Pty Ltd, Melbourne
01.2022 - 05.2024
Managed operations for sustainable energy initiatives in partnership with government agencies
Developed market expansion strategies and business growth plans
Oversaw client acquisition and maintained sales pipelines
Sessional Lecturer
Charles Darwin University
01.2014 - 01.2016
Taught Business Communication, Marketing Management, and Organisational Behaviour
Participated in faculty meetings and academic reviews
Conducted consultations and monitored student engagement
Managed online learning via Blackboard and SafeAssign platforms
Sessional Lecturer
Cambridge International College (CIC), Melbourne
01.2013 - 01.2015
Delivered undergraduate business units in management and marketing streams
Led curriculum coordination, online engagement, student intervention, and assessments
Developed and taught a capstone unit:
Competitive Analysis
For final-year marketing students
Marketing Specialist (Part-Time)
Wesfarmers Group, VIC
01.2008 - 01.2015
Supported various divisions in customer engagement, promotional events, and visual merchandising
Sales & Marketing Manager – Corporate
FedEx Kinko's, Melbourne
01.2008 - 01.2009
Led B2B client negotiations and corporate marketing campaigns
Participated in recruitment and mentoring of new sales staff
Education
Ph.D. - Business Management
OPJS University
Churu, Rajasthan, India
05.2015 - 07.2018
MBA - Banking And Finance
Alagappa University
Tamil Nadu, India.
07.2013 - 05.2015
• Master of Commerce (in Business Administration) - Commerce
Commerce College
University Of Rajasthan, India.
07.1999 - 05.2001
• Master of Commerce - Economic Administration And Financial Management
Commerce College
From The University Of Rajasthan, India.
07.1997 - 05.1999
• Post Graduate Diploma in Business Administration (MBA-Marketing) - Marketing Management
Institute of Rural Management Jaipur (FMS-IIRM)
A Research-led B-school, Rajasthan, India
05.1996 - 06.1998
Skills
Curriculum coordination expertise
Understanding of regulatory frameworks (ESOS, National Code, HESF 2021)
Pedagogical strategy implementation
Academic support strategy development
Collaborative teamwork skills
Skills development
Learning techniques
Research and analysis
Self-directed learning
Group tutoring
Teaching strategies
Lesson planning
Online tutoring
Online teaching
Feedback and coaching
Staff collaboration
Study plan development
Student evaluation
Test preparation
Creative writing
Assessment and evaluation
Activity-based learning
Academic advising
Student assessment
Student advocacy
Proficient in MS-Office
Data-driven instruction
Writing assessments
Compliance
Records management
Career guidance
Blended learning
Learning management systems
Feedback delivery
Instructional design
Remote tutoring
Patience and empathy
Problem-solving skills
Creative thinking
Collaboration and teamwork
Accomplishments
Have assisted dean, and senior programme coordinator at La Trobe university to monitor the academic staff performances and conduct a smooth semester.
While working at Federation University at partner lecture locations in Melbourne and Sydney, supported lecturers and tutors to conduct a successful semester by supervising and guiding on academic program(s)
Since 2013, onwards into my various roles at CIC, Federation University, and LaTrobe University, I have designed and got a successful implementation of curriculum, assessment moderation, and guided and monitored the academic integrity processes, within the team.
Coordinated and supported academic staff, including sessional lecturers.
Monitored student performance and engagement (with effective use of learning management system), implementing intervention strategies as and when needed in different roles.
Lead course reviews, contributed to accreditation at CIC, and worked with fellow academic team members, for the compliance processes.
Participated in standing committees annual meetings, focused on curriculum, learning and teaching quality, and research at Federation university.
Organised various visits on sustainable dairy farms for the students from HE program in the past just like Wilandra farms, and Barambah Organics. Promoted student partnership and representation for PRME Chapter Australia & New Zealand | UNPRME.
Conceptualized and developed [BLITZ program] program at La Trobe university for the student intervention process.
Trained fellow teachers on the procedures for completing Individual Education Plans at CIC.
Supervised team of staff members (ranging from 2-15).
Used Microsoft Excel to develop inventory tracking spreadsheets at Auspro Pty. Ltd.
Affiliations
Climate and Energy College, University of Melbourne
Australasian Business Ethics Network (ABEN)
Federation Business School PRME Committee
Energy Lab Australia – Mentors Team
Certification
Cert IV- TAE (Teaching and Education): Completed in 2013 and 2023 from RPL Central and Healthy Business Training Academy.
Diploma of Business in leadership Management: Completed in 2023 from Alpha Technical Training Academy.
W.W.C.C. [Working with Children Check ]- [2019-2024]
Certification on Progressive Feedback from Della International College
Certification on Quality Check, from Della International College
Certification on Vettrak COMMS operations, from Della International College
Languages
Hindi
Native or Bilingual
English
Full Professional
Marwari
Professional Working
Punjabi
Limited Working
Gujarati
Limited Working
Interests
Enjoying the art of baking and pastry-making, experimenting with recipes
Learning new cooking techniques and expanding my culinary skills
Growing herbs, vegetables, or fruits in home gardens
Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms