Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

AVIGYAN KUNDU

Melbourne,VIC

Summary

During the career in engineering, I have developed a keen interest in doing projects related to the cloud computing sector. Currently, I am doing aremote post graduate program in Cloud computing from Caltech University. I have completed courses on AWS, Azure and GCP from Udemy. I have experience working under the NBN fault team and financial team of Telstra. While working in Telstra I have gained knowledge in different online interfaces such as Salesforce , Console, Siebel

Overview

1
1
year of professional experience

Work History

Entry-level-network

Network Solutions
04.2023 - Current

Currently working as a part of NBN team of Telstra. Gained experience working in Salesforce, Siebel and other cloud interfaces.

Fixing the NBN connection and if require contact to NBN CO. Australia. Perform troubleshooting as a part of checking the internet connections. Performing speed test and factory reset test on modem.

Customer Service Representative

TTEC
03.2022 - 04.2023

Customer service representative in financial assistance support team under Telstra mobile corporation. Open the customer account and check all the details such as the bill due date, issue date, any existing payment extension and describe the customers according to their queries. Coordination with team members. Gained strong communication skills. Maintain good customer relationships.

Education

bachelors in engineering - Mechanical Engineering

KIIT University
India
02.2019

graduate - Engineering

RMIT University
02.2022

Post Graduate (remote) - Cloud Computing

Caltech University
06.2023

Skills

  • Operating system: Windows
  • Application Software: Microsoft Office Suite
  • Programming Language: Python, C, C, JAVA
  • Cloud computing software: AWS , Microsoft Azure, GCP
  • Cloud interface tool: Salesforce, Console, Siebel, NATAMA , BAT
  • Digital marketing

Accomplishments

  • Udemy certification in AWS
  • Courses and ongoing project collaboration from Simplilearn
  • Title: Smart agricultural system using Image Processing The main part of the analysis done in the agricultural world is performed by the help of different image processing technique. The image can be captured by the drone. A detailed description of the drone has been done as a part of the entire research
  • Title: Temperature and Humidity measurement using Raspberry pi Temperature and humidity measurement in certain area taking Raspberry pi as an operating system. A detailed research has been performed creating a virtual workspace in Oracle Box Manager
  • Title: Message transmission system with the help of Oracle Box Manager The main part of the analysis done by creating a virtual workspace in Oracle Box Manage. Massage transmission from one machine to another has been conducted in this particular project
  • Title: Design and Deviation Analysis of a Semi-Automated Needle Manipulation SystemImage Processing Technique
  • The main objective is to develop an end effecter that can penetrate in a body like injection. Individual Role: In the project I have done the measurement of the speed of the stepper motor with the help of MyRIO. The research paper was submitted to ICTSCI and accepted to be published on Spinger

Languages

English
Full Professional
Hindi
Full Professional
Bengali
Full Professional
German
Limited Working

Timeline

Entry-level-network

Network Solutions
04.2023 - Current

Customer Service Representative

TTEC
03.2022 - 04.2023

bachelors in engineering - Mechanical Engineering

KIIT University

graduate - Engineering

RMIT University

Post Graduate (remote) - Cloud Computing

Caltech University
AVIGYAN KUNDU