Avik Sen
Sydney
Summary
Vigilant Aviation Security Officer known for high productivity and efficient task completion. Possess specialized skills in threat assessment, security protocol compliance, and emergency response coordination. Excel in critical thinking, communication, and teamwork to enhance security measures and ensure safety of passengers and staff. Attentive professional with many years in security and related positions. Adhere closely to procedures to deliver accurate and efficient safety assessments. Familiar with use of devices.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Aviation Screening Officer
Certis Security Australia
Sydney Airport
03.2017 - Current
- Reported any suspicious behavior observed while on duty immediately to a supervisor or law enforcement agency.
- Verified identity documents presented by travelers using appropriate verification tools.
- Ensured compliance with aviation security policies and standards through regular inspections.
- Operated controls on explosive detection system to manipulate and clear images.
- Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
- Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
- Guarded restricted areas to prevent unauthorized entry.
Customer Service Assistant
Rocksia Hotel
Sydney
01.2015 - 02.2017
- Managed stock levels by ordering necessary supplies when needed.
- Consulted with customers regarding needs and addressed concerns.
- Answered incoming calls within specified time frames, directing them to appropriate departments or personnel as needed.
- Greeted customers in a friendly manner and assisted with their inquiries.
- Mentored junior team members and managed employee relationships.
Education
Certificate-III - Hospitality Management
Sydney International College
Sydney, NSW05-2008
Diploma - Accounting
IIBIT, Sydney
Sydney, NSW01-2008
Skills
- Explosive detection
- Identity verification
- Security inspections
- X-ray screening
- Customer service
- Team collaboration
- Effective communication
- Teamwork
- Problem solving
- Passport checks
- Investigative skills
- Radio communication
- Customer relations skills
- Cultural awareness
Certification
- Certificate II in Security Operations
- Certificate II in Transport Security Protection
- ASIC Card Holder
- ESC & Baseline Vetting Clearance
- 1ACE License Holder
- Full Australian Driving License
- Working With Children Check Registered
- First Aid & RSA Certificate
Languages
English
Full Professional
Bangla
Native/ Bilingual
Hindi
Professional
References
References available upon request.
Timeline
Aviation Screening Officer
Certis Security Australia
03.2017 - Current
Customer Service Assistant
Rocksia Hotel
01.2015 - 02.2017
Certificate-III - Hospitality Management
Sydney International College
Diploma - Accounting
IIBIT, Sydney
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