Avika Tiwari
NSW, Sydney, ,Australia
Summary
With over 10 years of experience in the Cloud, Storage, Network, and Security domain as a Test and Support Professional, I am well-versed in assuring the performance and quality of software applications.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cloud Application Test Engineer
Hewlett Packard Enterprises
Bangalore
02.2022 - 04.2026
- Worked as a Test and Application support engineer for various On-premise and Cloud Products for HPE.
- Accountable for configuration of KVM-based cluster deployment using HPE Morpheus Enterprise suites of applications.
- Designed, implemented and automated test suites, reusable scripts for UI automation, API validation, and regression testing using Python Playwright and validated web-based workflows for Data Ops Manager and Morpheus VME appliance plugin.
- Integrated Playwright automation into CI/CD pipelines, enabling continuous validation of appliance features and faster release cycles.
- Designed automation script in Golang to create 200+ UnifiedFile Storage Device simulators to run 24X7 in scale environment by periodically sending base doc, patches and metrics data capacity and performance using tools such as Protobuf / Protoc compiler.
- Worked on HPE In-house cloud named Green Lake File Service and Unified File product within the cloud platform, driving quality assurance initiatives to ensure reliable, scalable, and customer-ready file storage solutions.
- Providing L1/L2 support for issues raised in production, participated in severity calls during outage and provide proper RCA to business and clients.
- Conducted Backend (REST API Testing) and UI testing, creating and executing test plans and test cases for Functional, Performance, Security, Integration, System, Regression, Exploratory, Resilience, Concurrency/Parallel, Scale and Ad-Hoc testing to ensure high product quality and lowered customer support issues by 40%, through early bug detection and resolution using agile methodology.
- Closely worked with development , BA and other cross functional teams to test and implement new functionality.
QA Analyst
Cybage Software Pvt. Ltd.
Pune
08.2020 - 02.2022
- Designed and enhanced test cases for Firemon UI within data-driven framework using Python-Selenium WebDriver, improving testing coverage and efficiency.
- Tested and verified ServiceNow ITSM tool integrated with Firemon application to create a firewall change request directly.
- Established testing objectives by creating and implementing structured test plan and strategy, aligning with project goals.
- Led manual testing team of 5+, providing knowledge transfer on project requirements, API testing, and network & security domain.
- Actively participated in daily review meetings and interacted with BA, development team to ensure smooth progress of the project.
- Gained exposure in SIP-Firemon applications and firewall administration, managing policies and security rules for vendors Cisco, Palo Alto, Fortinet, Juniper, Checkpoint, and Microsoft Cloud devices.
Associate Consultant
Capgemini
Mumbai
02.2016 - 08.2020
- Served as Subject Matter Expert (SME) for feature FAA (File Access Auditing), MMC, and SMB offline files, providing guidance and expertise.
- Executed functional, integration, release, regression, sanity, and upgrade testing for major new and existing features of the product.
- Managed execution of web-based selenium test cases for SSMC application to ensure quality of smoke and sanity testing.
- Streamlined weekly build qualification process by completing upgrades and executing CHO (Continuous hours of operations) test cases using STAF automation framework, reducing manual effort by 80%.
- Monitored and reported critical, blocker, and customer-focused defects, facilitating communication with development team to prioritize and resolve issues effectively.
- Experienced in testing storage components such as RAID arrays, SAN/NAS, VLAN configuration, networking interfaces, and block and file share protocols like FC, SMB, NFS, HTTP, and FTP.
Education
Bachelor of Engineering - Nagpur University
Manohar Bhai Patel Institute of Engineering & Technology
05-2015
Skills
- Cloud Testing
- Selenium and Playwright
- API tools: Postman, Swagger, Talend, cURL
- Microservices testing: Kafka, Druid
- Python and SQL
- Cloud security
- Test management: Spira, HP ALM, Zephyr, TestRail
- Defect management: JIRA, Bugzilla, ServiceNow
- Agile and Scrum
- Network analysis: Wireshark, TCPdump
Certification
- Coursera - 'Python', 'Git and GitHub'
- Capgemini - 'Automation Foundation Level' and 'Automation Practitioner Level' Certificates
- Received multiple appreciations and awards: 'Excellence in Customer Delivery', 'Xtramile - Customer Delight', and 'Outstanding Performance & Contributions'
- HPE - Received recognition for 'Yes - Push for Better' Award, 'Accelerating: Commit and Go'
Personal Information
- Title: Cloud Application Test Engineer
- Visa Status: 482 Dependent Visa
Timeline
Cloud Application Test Engineer
Hewlett Packard Enterprises
02.2022 - 04.2026
QA Analyst
Cybage Software Pvt. Ltd.
08.2020 - 02.2022
Associate Consultant
Capgemini
02.2016 - 08.2020
Bachelor of Engineering - Nagpur University
Manohar Bhai Patel Institute of Engineering & Technology