Avilash Prasad
Redbank,QLD
Summary
Accomplished Refrigeration Technician with a proven track record at Specialized Refrigeration Services, enhancing system efficiency and customer satisfaction. Expert in Co2 rack refrigeration and adept at troubleshooting, I excel in safety compliance and mechanical repairs. My leadership at R.A.H Services drove significant business growth through exceptional service and operational efficiency.
Overview
16
16
years of professional experience
Work History
Refrigeration Technician
Specialized Refrigeration Services
Brisbane, QLD
05.2023 - Current
- Service BWS and Dan Murphys refrigeration assets
- Ensured safety compliance by following industry standards, guidelines, and regulations when installing or repairing refrigeration systems.
- Performed predictive, preventive, and corrective maintenance on diverse systems.
- Streamlined work processes by maintaining accurate records of completed tasks, service schedules, and parts inventory.
Owner/Operator
R.A.H Services
Wellington New Zealand
01.2020 - 08.2022
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Refrigeration and Air Conditioning Technician
Below Zero
Wellington New Zealand
11.2017 - 12.2019
- Optimized system performance by detecting leaks, repairing or replacing damaged components as needed.
- Collaborated with team members to complete complex installations and repairs within tight deadlines.
- Demonstrated expertise in troubleshooting a variety of commercial refrigeration units leading to swift resolution of issues during service calls.
- Enhanced customer satisfaction by addressing and resolving service complaints promptly and professionally.
Refrigeration Technician
Cowley Refrigeration
Wellington New Zealand
04.2008 - 04.2017
- Serviced and maintained Woolworths Supermarket stores.
- Maintained and attended breakdowns.
- Maintained supermarket rack refrigeration.
- Conducted diagnostic tests and read results.
- Performed predictive, preventive, and corrective maintenance on diverse systems.
- Maintained safety standards by using appropriate protective gear and adhering to best practices.
Education
GED -
MIT
Auckland New Zealand10.2011
Skills
- Supermarket Refrigeration
- Co2 rack refrigeration experience
- Cascade Co2 experience
- Transcritical Co2 knowledge
- Emerson E1 and E2 controller experience
- Emerson site supervisor knowledge
- Testing and repair
- Troubleshooting skills
- Mechanical skills
- Australian Cert 3 in Refrigeration and Air Con
- QBCC Licensed
- Restricted Electrical License
- Refrigeration handlers License- full license application in process
- Safety awareness
- Temperature Controls
- Pressure testing
Timeline
Refrigeration Technician
Specialized Refrigeration Services
05.2023 - Current
Owner/Operator
R.A.H Services
01.2020 - 08.2022
Refrigeration and Air Conditioning Technician
Below Zero
11.2017 - 12.2019
Refrigeration Technician
Cowley Refrigeration
04.2008 - 04.2017
GED -
MIT