Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Teacher

Avinash Krishnamoorthy

Summary

Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Achieve short- and long-term objectives with successful strategic planning and performance optimization skills. Reliable and punctual, able to handle fast-paced work. Proven willingness to take on any task to support the team and help the business succeed. Offer strong work skills and abilities.

Overview

6
6
years of professional experience

Work History

Onboarding Specialist

JP Morgan Chase & Company
02.2023 - 08.2024
  • Facilitated smooth transitions during client onboarding processes via coordination.
  • Coordinated with colleagues across departments to facilitate smooth transitions during client onboarding processes.
  • Reduced client onboarding time with creation of streamlined processes tailored to specific requirement needs.
  • Resolved complex client situations by utilizing problem-solving skills and escalating issues when necessary.
  • Developed strong relationships with clients through personalized service, building trust and loyalty with the bank.
  • Self learned additional skills that were required for process enhancements and professional growth
  • Performed internal audits.
  • Identified and have resolved issues proactively and proved to be a valuable member in the team
  • Maintained up-to-date knowledge of process knowledge.
  • Cross-trained and provided backup support for organizational leadership.
  • Created dashboards to monitor and track key performance indicators.

Process Specialist

The Einfach Group
07.2020 - 02.2023
  • Developed user-friendly documentation for processes, increasing employee understanding and reducing training time.
  • Served as a subject matter expert for process-related inquiries, providing guidance to colleagues when needed.
  • Conducted regular audits of processes, identifying areas for improvement and recommending corrective actions.
  • Streamlined communication within the team, leading to better project coordination and timely completion of tasks.
  • Designed and executed training programs for new hires, fostering a culture of continuous learning among employees.
  • Optimized process efficiency by identifying bottlenecks and implementing improvements in workflows.
  • Reduced production downtime by maintaining equipment and troubleshooting issues proactively.
  • Managed multiple projects simultaneously under tight deadlines while maintaining a strong focus on quality outcomes.
  • Led root cause analysis efforts on process failures, preventing future occurrences through corrective action implementation.
  • Conducted regular process reviews, identifying inefficiencies and implementing improvements that led to increased productivity and cost savings.
  • Identified and resolved process issues to drive optimal workflow and business growth.

Senior Analyst

Mr. Cooper aka Nationstar Mortgage Company
05.2018 - 07.2020
  • Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.
  • Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.

Education

Bachelor of Engineering - Civil Engineer

Mahendra Engineering College
India
04.2018

Skills

  • Problem-solving abilities
  • Multitasking
  • Team building
  • Professionalism
  • Leadership Development
  • Time management abilities
  • Quality Assurance
  • Logical Thinking
  • Interpersonal skill
  • Decision making skill
  • Time Management
  • Active listening skill

Languages

English
Professional Working
Tamil
Native or Bilingual

Interests

  • Playing Sports
  • Running
  • Music
  • Watching Movies and TV Shows
  • Participating in cultural exchange programs

Timeline

Onboarding Specialist

JP Morgan Chase & Company
02.2023 - 08.2024

Process Specialist

The Einfach Group
07.2020 - 02.2023

Senior Analyst

Mr. Cooper aka Nationstar Mortgage Company
05.2018 - 07.2020

Bachelor of Engineering - Civil Engineer

Mahendra Engineering College

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Avinash Krishnamoorthy