Avishek Bose

Industry Associate, Global Government and Public Services (G&PS) industry

and Knowledge Management Driver, Global Clients & Industries.

● Working as an individual contributor for PwC Global Clients and Industries, supporting the Global Government and Public Services (G&PS) network as a Knowledge and Content Manager.

● Working as a Knowledge Manager for Global Clients & Industries team, helping theeight industry teams to put forward a shared industry vision on how to optimise the knowledge agenda by utilising the best Industry knowledge and insights and align the infrastructure across industries to store and access content.

● Part of the support team that takes part in the strategic discussions on priorities for the G&PS industry, taking required actions for G&PS sectors, and how and what is being shared and communicated with the network (news alerts, reports, newsletters etc.)

● Direct involvement in the launch of the Thought Leadership campaigns and work with the Global Marketing team to ensure proper communications of all the campaign assets are communicated rightly to the network.

● Formulatecontent and knowledge sharing strategies and ideation about the development of internal tools and internal repositories for seamless knowledge sharing.

● Collaborate with the Public Sector Network and Territory Leaders and help them with Information Requests for Proposals, either through knowledge requests or directly connect them to the right person or readily available content.

● Liaise between the Service Delivery Centre (SDC) and the global network for managing projects while determining priority and quality of deliverables.

● Involvement in maintenance and updating of global repositories, strategic documents, knowledge management planning, key contacts within the network.

● Active involvement in preparing leadership reports & revenue reports for the G&PS industry.

● Active involvement in organising global industry events, workshops and conferences (both virtual and in-person) by imparting necessary tech training and briefing sessions to territory teams, collaborating with the Events team and offering necessary tech support to the conference delegates.

● Part of the Global Clients and Industries (GC&I), working closely with Industry Executives and global teams of Technology, Media and Telecom (TMT) industry, Consumer Markets & Government and Public Services (G&PS) industry.

● As a Knowledge Manager, helping the industry teams to achieve their objectives around creating, utilising, sharing, and maintaining organisational knowledge. Different types of Knowledge Management activities that I undertook include:

o Quals creation & repository maintenance
o Auditor and audit fee search
o Client / company data mining
o Proposal support requests
o Leadership/performance reporting and analysis
o Revenue reporting
o Competitor monitoring
o Ad hoc/topical research
o Surveys (e.g. Qualtrics, for internal findings)
o List development / maintenance including Directories / contact lists / people

● Ideating concepts for various video creation projects including Leadership bytes and conference sessions.

● Working closely with the in-house Design team for production of high-end videos to be updated in the global and territory websites.

● Working as a virtual support for the global team, end to end coordination during events and conferences and working weeks. Planning multiple online and offline services including conceptualizing banner design, flyer design, page creation in firm’s internal websites, creating and tracking live poll during conferences, creating and reporting Surveys etc.

● Part of the support team of PwC Global Marketing Organisation (GMO), working closely with the Global Brand and Communications verticals to render end-to-end support to transform complex information into simple and thought-provoking content to help achieve strategic business objectives. Key activities undertaken –

o Provide end-to-end support on communication campaigns through newsletters, social media channels, marketing collaterals (flyers, presentations and brochures), videos, podcasts, motion graphics and more.
o Communications strategy and planning.
o Messaging, content development, designing, scheduling and distribution of communications.
o Presentations, newsletters, print and electronic collaterals, environment branding.
o Communications support for events.
o Social media campaigns/posts .
o Micro-site creation.
o Communications metrics reporting