Avishek Datta
Wollongong,NSW
Summary
Experienced and reliable retail sales professional adept at transaction processing, cash handling, and merchandise arrangement. Exceptional at resolving customer inquiries and ensuring high satisfaction in dynamic retail settings.
Overview
11
11
years of professional experience
Work History
Executive, Industrial and Production Engineering
Pacific Jeans
01.2019 - 07.2023
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Interviewed, recruited and trained new onboarding candidates.
- Identified trends and assessed opportunities to improve processes and execution.
Assistant Photographer
Wedding Colours Bangladesh
08.2018 - 04.2023
- Edited, toned, captioned, and uploaded photographs for publication.
- Completed complex photo shoots at indoor and outdoor venues.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
Intern
New Generation Fashion Limited
10.2018 - 12.2018
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
Customer Service Representative
Al Aman Super Shop
05.2016 - 08.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
After-school Tutor
Science Point
06.2012 - 11.2015
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Volunteer
Light Of Hopes Youth Foundation, Bangladesh
04.2014 - 08.2015
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Master of Engineering - Electrical Engineering
University of Wollongong
Wollongong, NSW07.2025
MBA - Operation And Supply Chain Management
University of Chittagong
Chattogram, Bangladesh06.2019
Bachelor of Science - Electrical And Electronics Engineering
American International University-Bangladesh
Dhaka, Bangladesh02.2016
Skills
- Workflow Design
- Quality and Cycle Time Optimization
- Critical and Creative Thinking
- Photography and Videography
- Adobe Systems Adobe Creative Cloud
- Shot Composition
- MS Office
- Order and Refund Processing
- Retail Sales Customer Service
- Documentation and Recordkeeping
- Moodle and Schoology
- Volunteer Program Assistance
Timeline
Executive, Industrial and Production Engineering
Pacific Jeans
01.2019 - 07.2023
Intern
New Generation Fashion Limited
10.2018 - 12.2018
Assistant Photographer
Wedding Colours Bangladesh
08.2018 - 04.2023
Customer Service Representative
Al Aman Super Shop
05.2016 - 08.2018
Volunteer
Light Of Hopes Youth Foundation, Bangladesh
04.2014 - 08.2015
After-school Tutor
Science Point
06.2012 - 11.2015
Master of Engineering - Electrical Engineering
University of Wollongong
MBA - Operation And Supply Chain Management
University of Chittagong
Bachelor of Science - Electrical And Electronics Engineering
American International University-Bangladesh