Summary
Overview
Work History
Education
Skills
Languages
Timeline
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AVISHKA JAYAWEERA

Melbourne,Australia

Summary

Analytical and client-focused business graduate with a background in procurement, administration, and customer service. Strong interpersonal and problem-solving skills with a keen eye for detail. Proficient in Microsoft Office and financial reporting tools, experienced in high-volume client-facing environments. Seeking transition into a banking or financial services role where precision, professionalism, and service are valued. Thorough team contributor with strong organizational capabilities, adept at handling numerous projects simultaneously while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results, ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience

Work History

Warehouse Person

Coca Cola Amatil
10.2023 - Current
  • Managed warehouse operations and verified proper shipment procedures.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Maintained clean, orderly work environment free of hazards.
  • Maintained above average KPI.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Procurement & Administration Officer

Omnivision
01.2022 - 07.2023
  • Handled purchase documentation, invoice records, and supplier communications with a focus on accuracy.
  • Maintained detailed procurement records and supported cost tracking and budgeting.
  • Coordinated internal reporting and documentation reviews, supporting financial accountability.
  • Utilized procurement tools to manage quote process, invoicing, order entry and receiving.
  • Researched and evaluated new and current vendors to determine suitability of products and contract and pricing negotiations.
  • Utilized market intelligence to identify opportunities for savings and cost reduction.
  • Negotiated contracts with suppliers to obtain favorable terms and pricing.

Customer Service Representative

Dialog Axiata PLC
01.2017 - 01.2019
  • Assisted general and VIP customers with billing, service issues, and technical troubleshooting.
  • Maintained client data securely and resolved issues with professionalism and urgency.
  • Gained experience in high-volume call and service environments with KPIs.
  • Responded to customer requests for products, services, and company information.
  • Sought ways to improve processes and services provided.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Trained new personnel regarding company operations, policies and services.

Education

Bachelor of Business Administration -

Holmesglen Institute
01.2022

Diploma in Business Administration - undefined

Australian College of Business & Technology
01.2019

High School Graduate - undefined

Wesley College
01.2017

Skills

  • Client Relationship Management
  • Financial Administration & Data Entry
  • Document Verification & Compliance
  • Customer Service & Support
  • Microsoft Office Suite (Excel, Word, Outlook)
  • Attention to Detail & Confidentiality
  • Time Management & Multitasking
  • Team Collaboration & Communication
  • Warehouse safety
  • Stock control
  • Shipping and receiving
  • Cycle counting
  • Purchase order review
  • Clear communication
  • Equipment operation
  • Shipment palletization
  • Verbal and written communication
  • Inventory management
  • Data entry
  • Safety protocols

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Warehouse Person

Coca Cola Amatil
10.2023 - Current

Procurement & Administration Officer

Omnivision
01.2022 - 07.2023

Customer Service Representative

Dialog Axiata PLC
01.2017 - 01.2019

Diploma in Business Administration - undefined

Australian College of Business & Technology

High School Graduate - undefined

Wesley College

Bachelor of Business Administration -

Holmesglen Institute
AVISHKA JAYAWEERA