Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
7
7
years of professional experience
Work History
Graduate EN - Psychogeriatric
St Vincent's Hospital - Auburn House
03.2023 - Current
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Assessed patients' physical and mental status by analyzing complaints and symptoms.
Educated patients and family members about medical conditions and mental health, medications, treatments and preventive measures.
Performed frequent ongoing assessments of patients' status to address changes.
Determined patient risk by utilizing subjective and objective data obtained through patient interaction.
Evaluated, ordered and interpreted psychological evaluations and basic lab tests to assess and identify patients' conditions.
Evaluated patient histories, complaints and current symptoms.
Advocated for and strived to protect health, safety and rights of patient.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Endorsed Enrolled Practise Nurse
MyClinic Group
01.2023 - 03.2023
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisting GPs with procedures: biopsies, Implanon removal and insertion, dressings, injections, iron infusion, GP management plans
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Educated patients, families and caregivers about conditions and treatments.
Planned and implemented patient care to treat conditions or mitigate symptoms.
Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Managed patients recovering from medical or surgical procedures.
Monitored patient reactions after administering medications and IV therapies.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
MyClinic Receptionist and Administrator
MyClinic Group
11.2015 - 01.2023
People and communication skills, such as building relationships, working together, resolving conflicts, influencing others, and facilitating open discussions.
Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Computerized office activities, maintained customer communications and tracked records through delivery.
Entered and maintained departmental records in company database.
Collected, validated and distributed information to employees.
Aided colleagues, managers and customers through regular communication and assistance.
Managed agendas and calendars, boosting productivity and improving organizational initiatives.
Confirmed accurate completion of forms and reports for admission, transfer or discharge of each program participant.
Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
Assisted executive leaders in decision-making procedures
Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities.
Devised and implemented improvements to reporting procedures.
Education
Diploma of Nursing - Endorsed -
RMIT University
Melbourne, VIC
12.2022
High School Diploma -
Mount Scopus Memorial College
Burwood, VIC
11.2018
Skills
Graduated with Requisite Skills from RMIT Diploma of Nursing
Strategic Planning
Compassionate and Caring
Extensive knowledge on Medicare, MBS Online, PBS and Bulk Billing
Work Planning and Prioritization
Administration and Management
Internal and External Communications
Time Management and Organisational
High Quality Customer Service
Clear Patient Communication
Computer Literacy
Leadership Roles
Youth Council Leader
Hashomer Hatzair (volunteer) 2015 - 2018
Key Responsibilities:
Teaching children aged 8 - 13 about issues in the media and helping them build self confidence
Planning and writing programs for 7 day camps twice a week and weekly Sunday meetings
Motivated and encouraged children
Provided safety, security and care
Observed behaviour and social interaction
Developed positive relationships with participants and their families
Taking sole responsibility for children on extended camps
Madricha (leadership) Program
Mount Scopus Memorial College 2014 - 2018
Ran science classes for Grades 1-4 students to encourage them to get excited for learning
Ran overnight "stay at school" for Grade 7 students
Assisted school musicals with lighting/sound
Assisted with running school camps for Grades 4,5 and 6
Participated in extra curricular learning on how to better be a leader run by Mount Scopus
Jam Project
National Council of Jewish Women of Australia Victoria - 2023 - present day
Mentoring program for woman in their 20s to be a support and guide for Year 9 girls throughout the year
Fortnightly catch up sessions with mentee and monthly catch up sessions with other mentors, and monthly group sessions with all mentors and mentees - allow relationships based on trust and respect to be formed
Training specifically provided for mentoring Year 9s to hone in on your skills in communication, interaction and relationship building
Aims to empower adolescent females in their transition to adulthood
Human Resources Manager at St Vincent's Private Hospital & Griffith HospitalHuman Resources Manager at St Vincent's Private Hospital & Griffith Hospital
Clinical Nurse Specialist (Grade 1) - Dysplasia and Anal Cancer Services (DACS) at St Vincent's HospitalClinical Nurse Specialist (Grade 1) - Dysplasia and Anal Cancer Services (DACS) at St Vincent's Hospital