Summary
Overview
Work History
Education
Skills
Certification
Languages
Photography
Timeline
Generic

Aviv Opie

Hawthorn,VIC

Summary

Experienced Waitress with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista Trainee

Boba Buddy
03.2024 - 06.2024
  • Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
  • Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
  • Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
  • Reduced customer wait times by quickly preparing orders while maintaining high-quality standards in drink presentation.
  • Adhered diligently to health protocols regarding allergens or sensitivities, ensuring customer safety during their visits.
  • Maintained regular and consistent attendance and punctuality.

Retail Sales Associate

Bras N Things
11.2022 - 01.2023
  • Operated point-of-sale systems accurately to process payments from customers.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Stocked shelves with merchandise according to company standards.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Waitress Trainee

The Pancake Parlour
01.2022 - 10.2022
  • Complied with health department regulations regarding sanitation standards when handling food items.
  • Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
  • Stocked service areas with supplies during slow periods.
  • Cleared table and bussed dishes to allow for quick setups.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
  • Trained new employees to perform duties.
  • Operated POS terminals to input orders, split bills and calculate totals.

Education

Bachelor of Screen Production -

Swinburne University of Technology
Melbourne, VIC

High School Diploma -

ELTHAM College
11-2021

Skills

  • Table Setting
  • Safe Food Handling
  • Table Bussing
  • Order Accuracy
  • Point of Sale (POS) System Operations
  • Customer Service
  • Stocking and Receiving
  • Store Opening and Closing
  • Teamwork and Collaboration

Certification

  • RSA
  • Probationary Victorian Drivers License

Languages

English
Native/ Bilingual
French
Elementary
Hebrew
Elementary

Photography

I've been interested in Photography and Film Making from a very young age, hence why I decided to study Screen Production at Swinburne. I know how to use a camera, and take photos accordingly.

Timeline

Barista Trainee

Boba Buddy
03.2024 - 06.2024

Retail Sales Associate

Bras N Things
11.2022 - 01.2023

Waitress Trainee

The Pancake Parlour
01.2022 - 10.2022

Bachelor of Screen Production -

Swinburne University of Technology

High School Diploma -

ELTHAM College

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Aviv Opie