Avneet Kaur
Springvale,VIC
Summary
Dynamic Customer Service Representative with proven expertise at Suvidha Store Pvt. Ltd, adept at resolving conflicts and enhancing customer loyalty through active listening and critical thinking. Skilled in data entry, I consistently delivered satisfactory resolutions, fostering repeat business and maintaining professionalism in high-pressure situations.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Suvidha Store Pvt. Ltd
04.2024 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Kitchen Hand
Cheesy Bite
01.2025 - Current
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Managed time to juggle multiple tasks simultaneously with ease.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
Education
Bachelors of Nursing
Completed High School
India12-2027
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Positive attitude
- Kitchen cleaning and maintenance
- Punctual and reliable
- Cleaning and sanitation
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Kitchen Hand
Cheesy Bite
01.2025 - Current
Customer Service Representative
Suvidha Store Pvt. Ltd
04.2024 - 12.2024
Bachelors of Nursing
Completed High School
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