Avneet Kaur
Summary
Dedicated professional with 3+ years of experience in administrative support and client service. Seeking to establish a lasting career in real estate. Known for strong communication, organization, and proactive customer service. Proficient in front-of-house operations and creating welcoming atmospheres.
Overview
4
4
years of professional experience
Work History
ICT Officer
Department of Education, South Australia
03.2024 - 08.2024
- Delivered exceptional front-line administrative support, ensuring smooth operation of office systems and services.
- Provided clear, patient, and professional guidance to users, troubleshooting issues and enhancing overall client experience.
- Collaborated with cross-functional teams to ensure operational continuity and service delivery.
Operations Analyst
Royal Bank of Canada
02.2021 - 10.2023
- Acted as the first point of contact for clients, providing efficient and friendly customer service via phone and digital platforms.
- Coordinated multiple administrative tasks, including data entry, document processing, and customer query resolution.
- Built strong relationships with customers and internal teams, ensuring timely service and issue resolution.
Technical Support Engineer
SilverwarePOS
08.2020 - 02.2021
- Managed technical support and administrative tasks for clients, resolving issues efficiently via phone and on-site visits.
- Assisted clients with documentation, ensuring clear communication and satisfaction with services provided.
- Maintained accurate records of all support cases and followed up on issues to guarantee resolution.
Education
Property Management Registration Course -
Entry Education
06.2025
Diploma - Computer Systems Technology – Networking
Centennial College
Scarborough, Ontario12.2019
Bachelor - Computer Science and Engineering
Chandigarh University
06.2017
Skills
- Client reception management
- Excellent Communication & Interpersonal Skills
- Professional Presentation & Phone Etiquette
- Administrative Support
- Appointment Scheduling & Document Preparation
- Proficient in Microsoft Office Suite
- Multitasking & Time Management
Languages
English
Hindi
Punjabi
Availability
Immediate
Timeline
ICT Officer
Department of Education, South Australia
03.2024 - 08.2024
Operations Analyst
Royal Bank of Canada
02.2021 - 10.2023
Technical Support Engineer
SilverwarePOS
08.2020 - 02.2021
Diploma - Computer Systems Technology – Networking
Centennial College
Bachelor - Computer Science and Engineering
Chandigarh University
Property Management Registration Course -
Entry Education
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