Avneet Sandhu
Beveridge,VIC
Summary
Dynamic and results-driven Warehouse Assistant at Blitz Holdings Pty Ltd, skilled in fulfilling orders and managing warehouse duties along with customer service. Proven ability to enhance operational efficiency and resolve issues swiftly, ensuring high customer satisfaction. Strong communicator and team collaborator, dedicated to achieving service goals and maintaining meticulous attention to detail in all tasks.
Overview
5
5
years of professional experience
Work History
Warehouse Assistant
Blitz Holdings Pty Ltd
Campbellfield, VIC
05.2020 - Current
- Organized materials on pallets according to size, weight, and type of item.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Assisted in developing strategies for improving efficiency of daily operations.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Reported any damaged items or discrepancies in shipments to supervisor immediately.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
Team Member
Subway
Craigieburn, VIC
11.2022 - 03.2023
- Maintained a clean and organized work area throughout shift.
- Assisted customers with product selection and ordering process.
- Rotated through series of different stations based on team needs.
- Provided customer service support to ensure satisfaction.
- Greeted customers upon entering the store with friendly demeanor.
- Operated cash registers to process payments from customers.
- Answered phone calls regarding inquiries about products or services.
- Addressed customer needs, responding to specific requests.
- Participated in regular training sessions to improve product knowledge and service skills.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
Masters of Business Administration + Masters of Professional Accounting - Business Management And Accounting
Holmes Institute Melbourne
Melbourne, VIC11-2022
Skills
- Equipment operation
- Customer service
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Communication skills
- Materials handling
- Computer literacy
- Package labeling
- Clear communication
- Problem-solving aptitude
- Product knowledge
- Inventory management
- Order fulfillment
Education and Training
other
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Team Member
Subway
11.2022 - 03.2023
Warehouse Assistant
Blitz Holdings Pty Ltd
05.2020 - Current
Masters of Business Administration + Masters of Professional Accounting - Business Management And Accounting
Holmes Institute Melbourne