Avon Campbell

Commenced with Minit Pty Ltd, (Kirrawee, NSW) 1999-2001 2iC- second in charge.

• Loaded and unloaded delivery trucks for efficient distribution.
• Packaged and shipped orders accurately for fast delivery.
• Maintained safe work environment by following safety protocols and inspecting equipment.
• Prepared orders by picking, packing, and labeling items.
• Cleaned warehouse to meet OSHA standards.
• Operated forklifts and pallet jacks for quick movement of goods.
• Assisted with stock takes for accurate inventory management.
• Maintained clean workspace, ensuring clear aisles for safety.
• Processed incoming stock to keep inventory levels updated.
• Reduced order processing time through effective team coordination.
• Contributed to operations by assisting with receipt, storage, and dispatch of goods.
• Ensured optimal storage space use through proper organization of products.
• Conducted inventory control checks to maintain stock levels and equipment condition.
• Collaborated on special projects, demonstrating adaptability and work ethic.
• Increased order fulfillment accuracy through attention to detail.

• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Answered calls, took messages, and transferred calls to correct individuals.
• Completed daily cold calling and outreach to build sales pipeline.
• Generated new leads through targeted cold calling efforts, expanding the company''s client base.
• Informed current and prospective customers of promotions and new or upgraded products.
• Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
• Answered questions about company offerings with knowledgeable responses about products and services.
• Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
• Qualified leads and set up customer appointments for outside sales team.
• Provided exceptional customer service by actively listening to clients'' concerns and providing appropriate solutions.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Managed daily call quotas, prioritizing tasks to maximize productivity without sacrificing quality service.
• Contributed to an overall increase in company revenue by consistently achieving individual sales goals month over month.
• Enhanced client retention rates by building rapport and fostering long-term relationships with customers.
• Adapted quickly to changes in company products and services, ensuring accurate information was relayed to potential customers during calls.
• Collaborated with team members on strategies to improve call quality and efficiency.
• Developed a deep understanding of products and services offered, enabling the ability to confidently address questions or concerns from potential customers.
• Boosted overall sales revenue by consistently meeting and exceeding personal performance targets.
• Maintained a professional demeanor during challenging situations, demonstrating excellent conflict resolution skills when handling difficult customers or objections.
• Called prospective customers in designated market area to qualify leads.
• Overcame objections using friendly, persuasive strategies.
• Educated customers on product and service benefits, explaining features and answering questions.