Avril Ler
MURDOCH,WA
Summary
Dynamic and dedicated professional with experience at Resorts World Sentosa, excelling in customer service and cash handling. Proven ability to multitask and maintain organization in fast-paced environments. Recognized for empathy and a strong willingness to learn, consistently enhancing guest experiences and supporting team success.
Overview
1
1
year of professional experience
Work History
Cashier
Resorts World Sentosa; Universal Studios
Singapore, Singapore
04.2023 - 01.2024
- Provided exceptional customer service by assisting guests with inquiries and concerns.
- Collaborated with team members to support seamless daily operations.
- Ensured compliance with resort policies on cash handling and service standards.
- Processed cash and credit card transactions, issuing receipts and providing change.
- Executed daily recovery tasks to maintain cleanliness and orderliness for productivity.
- Restocked merchandise on shelves as required.
- Performed additional tasks as directed by management.
Restaurant Waiter
Chye Seng Huat Hardware
Singapore, Singapore
02.2023 - 07.2023
- Maintained cleanliness of tables and dining areas throughout shifts.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Greeted customers, provided menus and answered questions about menu items.
Education
Bachelor of Science - Information Technology
Murdoch University
Perth, WA09-2028
GCE A Levels -
Catholic Junior College
Singapore10-2024
Skills
- Time management
- Willingness to learn
- Multitasking and organization
- Empathy and patience
Languages
Chinese (Mandarin)
Professional
Timeline
Cashier
Resorts World Sentosa; Universal Studios
04.2023 - 01.2024
Restaurant Waiter
Chye Seng Huat Hardware
02.2023 - 07.2023
Bachelor of Science - Information Technology
Murdoch University
GCE A Levels -
Catholic Junior College
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