Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
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Avyakth Gokavarapu

Canberra,Australia

Summary

A results-oriented individual with a passion for innovation, seeking opportunities to leverage technical expertise and marketing acumen to drive organizational success. Experienced software professional with a successful track record spanning four years in software development and consultancy roles, complemented by expertise in B2B marketing & Customer Relationship Management. Proven ability to collaborate effectively with cross-functional teams to deliver high-quality products within stipulated timelines.

Overview

5
5
years of professional experience

Work History

Associate Consultant

Wipro
02.2022 - 02.2024
  • Provided exceptional customer service, resolving complaints quickly and professionally to maintain brand reputation.
  • Worked on end-to-end setup and installation of POS machines for 3000 retail stores of a textile giant spread across the United States.
  • Extensively worked on developing and modifying smart forms
  • Debugging & Analyzing ABAP dumps in a production environment
  • Debugging background Job failures Modifications to existing reports (Add/Remove fields in output, Modifying logic of field values, changing the functionality of output parameters)
  • Data Archiving
  • Performed Unit testing and moving of Transport Requests to Production Environment.


Operations Executive

Verzeo Edutech
07.2021 - 01.2022
  • Collaborated with 2 Tech Giants for the hiring of students enrolled on Job Guarantee Programs
  • Onboarded 4 Development and Marketing Projects for various clients
  • Automated the process of Mock Interviews, Mock tests, attendance and Placement process
  • Designed a Student Support Dashboard for tracking Marks, Assignments etc
  • Handled After Sales Operations of JG Program vertical.

Software Development Engineer

NTT Data
07.2019 - 07.2021
  • Generated Financial & Logistics reports for United Parcel Services - the biggest logistics chain in the United States and spread worldwide
  • Handled daily backend issues of the application built for the client(UPS) on .net platform
  • Developed and Delivered RICEF objects using SAP ABAP for client
  • Developed ALV Reports and Module Pool Programs
  • Debugging of Background Job failures.

Education

Master of Science (Business Informatics) -

University Of Canberra
03.2024

Bachelor of Technology (CSE) -

SRM University
05.2019

Skills

  • SAP Advanced Business Application Programming (ABAP)
  • POS System Operation & Setup
  • Customer Relationship Management
  • NET Framework
  • MySQL
  • Unit Testing
  • Business Requirements
  • Operations
  • Relationship Management
  • Cash handling expertise
  • Strategic Planning
  • Debugging

Extracurricular Activities

  • Events & Operations Head, Aaruush'18 - National Techno-Management Fest Chennai,

(Planned and Executed 100+ technical events across 8 semesters, 

Organized 4 Redbull special events(RC Cars,DOTA 2,Escape Room), 

Acquired Sponsorship worth 19,000 A$ from Nvidia,GigaByte etc., 

Generated Revenue worth 9300 A$ through Workshop Sales)

  • Joint Secretary, SRMKzilla - Mozilla Campus Club Chennai
  • Under Secretary General, SRM Technical United Conference Chennai

Timeline

Associate Consultant

Wipro
02.2022 - 02.2024

Operations Executive

Verzeo Edutech
07.2021 - 01.2022

Software Development Engineer

NTT Data
07.2019 - 07.2021

Master of Science (Business Informatics) -

University Of Canberra

Bachelor of Technology (CSE) -

SRM University

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Avyakth Gokavarapu