Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Axel Balian

Sydney,NSW

Summary

Punctual and motivated professional with 4 years of customer service experience. Demonstrates strong work ethic and adaptability while excelling in team environments. Proven ability to assist customers effectively and master new skills quickly. Exceptional interpersonal skills enhance collaboration and support among colleagues.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Airport Passenger Service Agent

Tailored Workforce
Sydney, NSW
02.2025 - Current
  • Lifted or moved passenger luggage onto baggage belts and created bag labels to facilitate proper delivery.
  • Assisted passengers throughout the airport.
  • Assisted passengers with checking in to their flight.

Retail Merchandiser

CGL Retail Services
01.2023 - Current
  • Organising store merchandise racks and displays to promote and maintain visually appealing environments.
  • Remove damaged, out-of-code, not-in-set and discontinued items from displays.
  • Assist other stores needing extra help with their weekly tasks.



Checkout Supervisor

IGA Supermarket
03.2021 - 05.2023
  • Collaborated with managers and other team leaders throughout the store.
  • Assisted in recruitment and training of new employees to address department needs.
  • Opened and closed store every week.
  • Quickly and accurately counted tills at start and end of each shift.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

Checkout Operator

Coles Supermarket
01.2023 - 04.2023
  • Maintained a clean and organized checkout area.
  • Assisted in stocking shelves and updating pricing information.
  • Operated and closed out drawers with high accuracy to maintain balanced registers.

Voluntary Worker

Rotary Youth Exchange
01.2019 - 03.2021
  • Greeted visitors, answered questions and assisted with individual needs or requests.
  • Assisted with event coordination and on-site support.
  • Assisted with special events and programs.


Education

Oakhill College
Castle Hill, NSW
03.2022

Loreto Normanhurst
Normanhurst, NSW
12.2020

Skills

  • Staff Training
  • Time Management
  • Store Opening and Closing
  • Customer Service
  • WHS Training
  • Heavy lifting
  • Food and Beverage Experience
  • Cleaning
  • Cash Handling and Reconciliation
  • Passenger assistance

Certification

  • Responsible Service of Alcohol license
  • First aid certificated

References

References available upon request.

Timeline

Airport Passenger Service Agent

Tailored Workforce
02.2025 - Current

Retail Merchandiser

CGL Retail Services
01.2023 - Current

Checkout Operator

Coles Supermarket
01.2023 - 04.2023

Checkout Supervisor

IGA Supermarket
03.2021 - 05.2023

Voluntary Worker

Rotary Youth Exchange
01.2019 - 03.2021

Oakhill College

Loreto Normanhurst

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Axel Balian