Results-driven Sales Manager and Sales Development Representative experienced in strategic sales planning, customer relationship management, and market analysis. Achieved team success and exceeded sales goals through effective negotiation, communication, and leadership. Focused on continuous improvement and growth within industry while contributing to organizational success.
Overview
3
3
years of professional experience
Work History
Sales Development Representative
ELMO Software
Sydney
09.2025 - Current
Identified new prospects and nurtured relationships through targeted outbound calls and emails.
Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
Conducted outbound calls to potential clients, resulting in increased interest in software solutions.
Qualified leads and scheduled product demonstrations, supporting sales team in closing deals.
Set appointments to present solutions to prospective customers.
Coordinated follow-up communications with leads to nurture relationships and drive engagement.
Developed relationships with existing customers to increase sales opportunities.
Collaborated with marketing to develop targeted outreach campaigns for prospective clients.
Participated in team meetings to share insights on customer feedback and market needs.
Sales Manager
Fitness first George Street
Sydney
09.2024 - 08.2025
Collaborated with senior management to establish long-term strategic growth goals.
Executed strategic sales plans to expand customer base and revenue.
Provided technical support for customers, answering questions about product features and capabilities.
Facilitated regular meetings with staff to assess and align on quarterly and annual objectives.
Coached, developed and motivated team to achieve revenue goals.
Implemented process changes that enhanced workflow efficiency in the sales department.
Managed daily operations of sales department, including supervision of staff members.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Created and presented monthly reports to management on sales performance.
Implemented process changes to streamline sales department workflow.
Supported sales team members to drive growth and development.
Performed sales consultations and educated clients on products and services.
Assisted senior management in developing long-term strategic goals for the company's growth.
Provided technical support for customers when needed, answering questions about product features and capabilities.
Built sales forecasts and schedules to reflect desired productivity targets.
Sales Associate
fitness first
Sydney
11.2024 - 02.2025
Upsold additional items by identifying customer interests and needs, enhancing overall sales.
Developed trusting relationships with customers by making personal connections.
Handled customer complaints in a professional manner.
Processed transactions using a point-of-sale system.
Tracked sales performance metrics to identify trends in marketplace.
Created promotional strategies that successfully increased sales volume and customer engagement.
Tracked sales performance metrics to identify trends in market place.
Attended weekly team meetings to review performance goals and objectives.
Cultivated relationships with peers and upper management to foster collaboration and support team objectives.
Adhered to company initiatives and achieved established goals.
Sales Development Representative
hive marketing
Sydney
01.2023 - 08.2024
Developed targeted marketing strategies that increased product interest among potential customers.
Identified potential clients through market research and cold-calling.
Maintained an up-to-date database of prospects and clients.
Identified and contacted potential clients through market research and cold calling to expand sales pipeline.
Maintained comprehensive prospect and client database to streamline outreach efforts.