Axel Martin
Melbourne,VIC
Summary
Dynamic Motocross Trainer and Customer Assistance expert from CityMx Ride park, known for exceptional interpersonal and communication skills. Leveraged mental conditioning and creative solutions to enhance athlete performance and customer satisfaction. Achieved significant improvements in client speed and problem-solving, fostering strong relationships and boosting rider confidence through personalized coaching And forming bonds with customers to keep them coming back.
Overview
6
6
years of professional experience
Work History
Motocross Trainer
Self Employed
10.2023 - Current
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Offered constructive feedback to clients to help reach goals.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Developed relationships with clients to provide ongoing support and encouragement.
- Boosted Rider confidence through personalized training sessions and continuous feedback.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Managed up to groups of 10 at one time
Customer Assistance
CityMx
04.2019 - Current
- Provided excellent customer assistance with account opening processes, guiding clients through required documentation for seamless onboarding experience.
- Provided exceptional customer assistance during emergencies or other difficult situations that arose during trips.
- Developed strong knowledge of venue layout, pricing structures, and event schedules for optimal customer assistance.
- Delivered superior customer assistance by answering questions and addressing concerns promptly.
- Produced creative solutions to issues
- General motocross bike maintenance
Education
High School Diploma -
Virtual Schools Victoria
Melbourne, VIC11-2024
Skills
- Mental conditioning
- Speed and agility
- Great interpersonal skills
- Great communication
- Quick learner
- Motivated
Accomplishments
Passing CFA Training and becoming a qualified firefighter.
Winning the 2024 Victorian titles in the open class.
Languages
English
Native or Bilingual
Italian
Elementary
Interests
Motocross/Supercross
High-Intensity Interval Training
Volunteering
Running
Mountain Bikes
Timeline
Motocross Trainer
Self Employed
10.2023 - Current
Customer Assistance
CityMx
04.2019 - Current
High School Diploma -
Virtual Schools Victoria
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