Summary
Overview
Work History
Education
Skills
Certification
Timeline
37
Axel Moss

Axel Moss

Perth,WA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Along with having the ability of being an open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

4
4
years of professional experience
1
1
Certificate

Work History

Assistant Store Manager

Peter Jackson
DFO Perth Airport, WA
09.2024 - Current
  • Motivated staff during peak hours to achieve sales targets and enhance efficiency.
  • Facilitated continuous development of store associates to maximize performance and results.
  • Delegated tasks according to team strengths to optimize service levels and floor coverage.

Store Manager

Tarocash
Belmont, WA
08.2024 - 09.2024
  • Achieved recognition as one of the top Make-A-Wish performers at Tarocash in Western Australia.
  • Elevated the store to achieve the highest customer sign-up KPIs across the company.
  • Organized store layout, fixtures and visual merchandising standards.

Assistant Store Manager

Tarocash
DFO Perth Airport, WA
07.2023 - 08.2024
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided training to new employees on company policies and procedures.
  • Maintained inventory by checking merchandise to determine levels.

Casual Sales Assistant

Tarocash
Perth, WA
02.2023 - 07.2023
  • Upsold additional products when appropriate to increase store revenue.
  • Operated cash registers to process payments from customers.
  • Assisted customers with selecting merchandise based on their individual requirements.
  • Greeted customers, identified their needs and provided product information.

Lifeguard

South East LEisure
Melbourne, VIC
11.2021 - 01.2023
  • Patrolled pool areas on foot and in towers to monitor activities of swimmers.
  • Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Cautioned swimmers regarding unsafe practices and safety hazards.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Adhered strictly to emergency action plans.
  • Cleaned, brushed and vacuumed pool to keep clean.
  • Participated in monthly training courses to stay up-to-date in water rescue techniques.

Factory Worker

Temptations Bakery
Chelsea, Vic
12.2021 - 03.2022
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Set up and operated production machinery according to specific standards and protocols of company.

Education

High School Diploma -

St Francis Xavier College
Melborune, Beaconsfield
11.2022

Skills

  • Customer Service
  • Positive and professional
  • Conflict Resolution
  • Complaint Management
  • Sales expertise
  • Trend Awareness
  • Product Recommendations
  • Stock replenishment
  • Relationship Building
  • Customer Assistance
  • Customer Engagement
  • Time Management
  • Upselling strategies
  • Teamwork and Collaboration

Certification

  • First Aid, LSV - 2019

Timeline

Assistant Store Manager

Peter Jackson
09.2024 - Current

Store Manager

Tarocash
08.2024 - 09.2024

Assistant Store Manager

Tarocash
07.2023 - 08.2024

Casual Sales Assistant

Tarocash
02.2023 - 07.2023

Factory Worker

Temptations Bakery
12.2021 - 03.2022

Lifeguard

South East LEisure
11.2021 - 01.2023

High School Diploma -

St Francis Xavier College

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Axel Moss