Axel Moss
Sales
Perth,WA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Along with having the ability of being an open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Peter Jackson
Bayswater, WA
09.2024 - Current
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
Store Manager
Tarocash
Bayswater, WA
08.2024 - 09.2024
- Achieved recognition as one of the top Make-A-Wish performers at Tarocash in Western Australia.
- Elevated the store to achieve the highest customer sign-up KPIs across the company.
- Provided personalized and friendly interactions, delivering exceptional customer service.
- Organized store layout, fixtures and visual merchandising standards.
- Maintained a high level of organisation and cleanliness throughout the store..
Assistant Store Manager
Tarocash
Perth, WA
07.2023 - 08.2024
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided training to new employees on company policies and procedures.
- Maintained inventory by checking merchandise to determine levels.
Casual Sales Assistant
Tarocash
Perth, WA
02.2023 - 07.2023
- Upsold additional products when appropriate to increase store revenue.
- Operated cash registers to process payments from customers.
- Assisted customers with selecting merchandise based on their individual requirements.
- Greeted customers, identified their needs and provided product information.
Lifeguard
South East LEisure
Melbourne, VIC
11.2021 - 01.2023
- Coordinated and taught instructional classes in fundamentals of swimming and water safety.
- Patrolled beach or pool areas on foot and in towers to monitor activities of swimmers and surfers.
- Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
- Cautioned swimmers regarding unsafe practices and safety hazards.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Adhered strictly to emergency action plans.
- Cleaned, brushed and vacuumed pool to keep clean.
- Watched over swimmers to respond quickly to distress situations.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
Factory Worker
Temptations Bakery
Chelsea, Vic
12.2021 - 03.2022
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Set up and operated production machinery according to specific standards and protocols of company.
Register and Cooking Duty
Fish n Chips
Melbourne, Victoria
09.2021 - 01.2022
- Adhered to company requirements and USDA regulations to maintain food safety..
- Packed products into boxes, baskets, crates, cans and totes.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
Education
High School Diploma -
St Francis Xavier College
11.2022
Skills
- Customer Service
- Positive and professional
- Conflict Resolution
- Complaint Management
- Sales expertise
- Trend Awareness
- Product Recommendations
- Stock replenishment
- Relationship Building
- Customer Assistance
- Customer Engagement
- Time Management
- Upselling strategies
- Teamwork and Collaboration
Certification
- First Aid, LSV - 2019
Timeline
Assistant Store Manager
Peter Jackson
09.2024 - Current
Store Manager
Tarocash
08.2024 - 09.2024
Assistant Store Manager
Tarocash
07.2023 - 08.2024
Casual Sales Assistant
Tarocash
02.2023 - 07.2023
Factory Worker
Temptations Bakery
12.2021 - 03.2022
Lifeguard
South East LEisure
11.2021 - 01.2023
Register and Cooking Duty
Fish n Chips
09.2021 - 01.2022
High School Diploma -
St Francis Xavier College
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