Axel Murphy
GLENNING VALLEY,New South Wales
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Reliable Front of House Employee with demonstrated experience in hospitality and service industry. Strengths include exceptional customer service, effective communication skills, and ability to handle high-pressure situations with grace. Contributed significantly to overall guest satisfaction and positive dining experiences in previous roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Employee
Mingara Club
Tumbi Umbi , New South Wales
06.2024 - Current
- Performed opening and closing duties such as counting money, organizing supplies.
- Resolved customer complaints in a professional and courteous manner.
- Answered phone calls, took reservations, and answered inquiries.
- Assisted with training new front of house employees on procedures and policies.
- Cross-trained in other areas, such as barista or bartending, if needed.
- Greeted guests upon arrival, providing a warm and welcoming atmosphere.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Fast Food Worker
KFC
The Entrance , NSW
04.2022 - 12.2022
- Followed health department regulations regarding food storage temperatures and sanitation guidelines.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Maintained safe food handling practices to prevent germ spread.
Education
High School Diploma -
Tuggerah Lakes Secondary College The Entrance Camp
The Entrance 09-2024
Skills
- Customer service
- Cash handling
- Order fulfillment
- Cash handling proficiency
- Time management
- Team collaboration
- Employee training
Certification
- Responsible Service of Alcohol (RSA)
- Responsible Conduct of Gambling (RCG)
Timeline
Front of House Employee
Mingara Club
06.2024 - Current
Fast Food Worker
KFC
04.2022 - 12.2022
High School Diploma -
Tuggerah Lakes Secondary College The Entrance Camp
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