Axle Sarin

• Led a team in front-of-house and bar operations, maintaining high standards of service
• Managed day-to-day restaurant operations, ensuring high-quality service and customer satisfaction
• Conducted staff training, overseeing team performance, and implementing efficiency improvements
• Contributed to the planning and execution of events at the venue, including parties and corporate functions
• Prepared and served drinks (alcoholic and non-alcoholic).
• Resolved guests complaints while maintaining positive customer environment.
• Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
• Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
• Analyzed customer feedback and implemented strategies to improve customer satisfaction.

• Worked independently and as part of a team to provide cleaning services for various accommodations
• Serviced bed and breakfast locations, offices, houses, retirement houses, and NDIS facilities
• Demonstrated excellent attention to detail, resulting in high customer satisfaction and positive reviews.
• Handled equipment, chemicals, and materials properly and with caution.
• Organized and used industrial cleaning products following strict safety procedures.
• Developed and implemented comprehensive cleaning plan for entire building.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

• Managed day-to-day restaurant operations, ensuring high-quality service and customer satisfaction
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Conducted staff training, overseeing team performance, and implementing efficiency improvements
• Contributed to planning and executing events at the venue, including parties and corporate functions
• Developed and maintained positive relationships with suppliers, managing inventory, and ensuring timely stock replenishment
• Led a team in front-of-house and bar operations, maintaining high standards of service
• Coordinated with kitchen staff to ensure efficient workflow and timely delivery of orders
• Managed inventory, conducted stocktaking, and implemented strategies to minimize wastage
• Developed and updated drinks and food menus, incorporating innovative and customer-attractive items
• Demonstrated cocktail and basic barista skills, enhancing the overall beverage experience
• Managed rosters and staff shifts, handled cash, and attended phone calls for orders and reservations.
• Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

• Took orders (dine-in, take away, pickup & delivery, and online orders)
• Prepared and served drinks (alcoholic and non-alcoholic)
• Cleared tables and set them up
• Polished cutlery, plates, and glasses.

• Managed the Counter and the Floor, handled cash, and attended phone calls for orders and reservations
• Printed bills, received payments (cash, debit cards, credit cards, Pay Pass/EFTPOS)
• Made cocktails and mocktails, ordered wines and stock, and engaged in up-selling.
• Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
• Handled complaints, settled disputes, and resolved grievances to maintain customer satisfaction.
• Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
• Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
• Immediately resolved issues with patrons by employing careful listening and communication skills.
• Supervised all areas of restaurant to keep it clean and well-maintained.
• Monitored restaurant operations and adjusted schedules to meet peak customer demand.
• Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
• Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
• Worked closely with restaurant owner to develop and implement marketing initiatives.

· Morphettville Racecourse Bar Attendant

· AVM Coopers Stadium, Hindmarsh Retail Bar

· AVM Entertainment Centre Retail Bar

· AVM Coopers Stadium, Hindmarsh Cashier

· AVM Adelaide Convention Centre Food and Beverage Attendant

· Epicure- The Ellington, Hackney Front of House

· AVM Entertainment Centre Retail Bar

· South Australian Jockey Club Retail Bar

· Sodexo|Lincoln College Food and Beverage Attendant

• Supervise and lead a team of 10+ employees in a fast-paced burger restaurant
• Oversee daily operations, ensuring efficiency in service and maintaining high-quality standards
• Train new team members on company policies, procedures, and customer service expectations
• Preparing burgers, fries, etc

• Managed day-to-day restaurant operations, ensuring high-quality service and customer satisfaction
• Conducted staff training, overseeing team performance, and implementing efficiency improvements
• Contributed to planning and executing events at the venue, including parties and corporate functions
• Developed and maintained positive relationships with suppliers, managing inventory, and ensuring timely stock replenishment
• Led a team in front-of-house and bar operations, maintaining high standards of service
• Coordinated with kitchen staff to ensure efficient workflow and timely delivery of orders
• Managed inventory, conducted stocktaking, and implemented strategies to minimize wastage
• Developed and updated drinks and food menus, incorporating innovative and customer-attractive items
• Demonstrated cocktail and basic barista skills, enhancing the overall beverage experience
• Managed rosters and staff shifts, handled cash, and attended phone calls for orders and reservations
• Skills gained:-
• Cash handling and Point of Sale (PoS) system proficiency
• Efficient multitasking and customer service
• Dietary needs management and food suggestion
• Staff management, roster creation, and shift allotment
• Knowledge of different beers and wines
• Basic training in using a manual espresso machine, coffee grinder, and dishwasher.

• Dishwashing
• Clearing the tables (when short staffed)

• Managing the Counter and the Floor
• Cash handling and attending the phone calls for phone orders and reservations
• Printing bills, receiving the payments (cash, debit cards, credit cards
• Pay Pass/EFTPOS)
• Brooming and mopping the restaurant before the opening time
• La carte, entrée, mains, drinks and desserts recommendation and
• Up selling
• Taking orders (dine-in, take away, pickup & delivery orders and taking care of online orders)
• Preparing and serving drinks (both alcoholic and non-alcoholic)
• Food serving/food running
• Clearing the tables and setting them up
• Polishing the cutlery, plates, glasses (water glasses, wine glasses, beer glasses etc.)
• Dishwashing and kitchen hand (if staff is not enough)

• Learning about Foxtel products and How to sell them
• Selling Foxtel products door to door
• Explaining customers about different Foxtel plans
• Using iKnock application
• Skills gained:
• Ability to talk to customers and explaining them about the products
• How to iKnock application online and how to manage all my appointments and sales

• Cleaning
• Stocking up the shelves
• Skills gained:
• Stocking up and arranging stock properly
• Cleaning the store.

• Welcoming and directing new students
• Assisting Student Support Services staff with the preparing and serving of lunch
• Conducting campus tours
• Assisting students with enrolment
• Answering any general student enquiries
• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Used strong interpersonal communication skills to convey information to others.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.