Aya Daher
Bexley
Summary
Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Highly organised individual with more than 3 years working as Assistant Project Manager for construction fit out companies. Committed to providing outstanding client service and support. Experienced Office Management and Administration Professional experienced optimising productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organisational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
Work History
Project Manager Assistant and Office Manager
Raguz Building Services
09.2020 - 01.2023
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Completed meeting minutes.
- Responsible for printing required documents for members involved.
- Maintained store equipment, including computers, printers and fax machines.
- Prepared quotes and invoices.
- Handled staff payrolls (Weekly)
- Ensured office was constantly at a presentable state.
- Attended site-to-site checkups/ meetings and wrote minutes if required.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coordinated special projects and managed schedules.
- Arranged corporate and office conferences for company employees and guests.
- Escalated incidents to next level to remain compliant with company's standards and procedures.
- Reported regularly to managers on project budget, progress and technical problems.
- Handled the tendering process using estimate one
- Ordered Supplies for sites.
- Ordered samples for jobs.
Administrative Assistant
Knefeh Factory
04.2019 - 08.2020
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed accounts payable and receivable.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Processed invoices and expenses using MYOB to facilitate on-time payment.
- Scheduled office meetings and client appointments for team.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Education
Honours - Construction Project Management
Western Sydney University
Sydney, NSW11.2024
Skills
- Office administration
- Transporting Files
- Routing Mail
- Point of Sale Knowledge
- Ordering Procedures
- Customer observations
- Greeting customers
- Kind customer engagement
- Organisation
- Punctual
Additional Information
Completion of white card training
Institution: Skillsfy
Completed: 2023
Full drivers License
Timeline
Project Manager Assistant and Office Manager
Raguz Building Services
09.2020 - 01.2023
Administrative Assistant
Knefeh Factory
04.2019 - 08.2020
Honours - Construction Project Management
Western Sydney University
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