Aya Fatayerji
Carramar,Australia
Summary
Enthusiastic customer service officer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer needs and training in working under pressure. Motivated to learn, grow and excel in Post job work. . Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
1
1
Certification
Work History
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Receptionist Administrator
Akra Restaurant
Tripoli, Lebanon, North Lebanon
01.2017 - 02.2019
- Manage over 50 customer calls per day .
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession
- Monitored visitor access and maintained situational awareness to promote on-site security and safety.
Education
Architecture
City University
Lebanon , TripoliHigh School Diploma -
George Sarraf Highschool
Tripoli , Lebanon2016
Skills
- Attention to Detail
- Dependable and Responsible
- Interpersonal Communication
- Software Proficiency
- Problem-Solving
- Cultural Awareness
- Decision-Making
- Google Workspace
- Excellent Communication
- Active Listening
- Teamwork and Collaboration
Certification
Certificate IV in English for Academic purposes
Languages
English
Professional Working
Arabic
Native or Bilingual
French
Elementary
Timeline
Receptionist Administrator
Akra Restaurant
01.2017 - 02.2019
Architecture
City University
High School Diploma -
George Sarraf Highschool
Similar Profiles
Cathy Mih TaylorCathy Mih Taylor
NA at NANA at NA
Ella GoreElla Gore
Esthetician Student at NAEsthetician Student at NA
KOMAL MOREKOMAL MORE
Professional Development | May 2025 – Present at NAProfessional Development | May 2025 – Present at NA
Alex EriksenAlex Eriksen
Private Swim Instructor at NAPrivate Swim Instructor at NA
Silvia VivioSilvia Vivio
Community Support Worker at ABILITY CHOICE CARECommunity Support Worker at ABILITY CHOICE CARE