Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Aya Hawat

Sydney ,NSW

Summary

Versatile and dedicated, I leveraged my customer service excellence and cash handling expertise at Mariam to enhance customer satisfaction significantly. By mentoring staff and streamlining operations, I contributed to improved efficiency and profitability, showcasing my ability to adapt and thrive in diverse environments, including retail and childcare, with a focus on teamwork and empathy.

Overview

9
9
years of professional experience

Work History

Cashier

Mariam
01.2022 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Retail

Jacob
04.2019 - 11.2020
  • Increased customer satisfaction by providing friendly and efficient service in a fast-paced retail environment.
  • Mentored junior employees by sharing knowledge about best practices in retail management.
  • Improved bottom-line profits by creating new product penetration and retail market opportunities.
  • Educated multi-level retail associates about product attributes and benefits.
  • Demonstrated versatility, working on various types of retail spaces including boutiques, supermarkets, and department stores.
  • Supported sales efforts by participating in trade shows, industry events, and retail demonstrations as needed.
  • Enhanced customer satisfaction by providing efficient and accurate service in a fast-paced retail environment.
  • Trained new staff members on company policies, procedures, and best practices for retail sales success.
  • Provided training to retail staff on proper merchandising techniques, enhancing overall store presentation quality.
  • Strengthened brand presence within retail locations, ensuring eye-catching displays and accurate product information.

Childcare Educator

Sam
11.2018 - 11.2019
  • Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
  • Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
  • Collaborated with parents to address individual child needs and discuss progress reports regularly.
  • Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
  • Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
  • Communicated with parents and other staff about student progress.
  • Maintained safety and cleanliness by sterilizing toys and surfaces.
  • Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
  • Maintained and fostered positive and constructive interactions with staff, families, and children.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Communicated with children's guardians about daily activities, behaviors and related issues.
  • Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
  • Streamlined daily routines, resulting in increased efficiency and smoother classroom operations.
  • Enhanced children''s cognitive and social development by implementing age-appropriate activities and games.
  • Continuously updated knowledge on best practices through professional development workshops and training sessions for consistent improvement in teaching methodologies.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Promoted positive reinforcement techniques, fostering a nurturing learning environment for all children.
  • Provided individualized instruction and support to meet personal needs of each child.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
  • Prepared children for a seamless transition to the next level of education by focusing on key foundational skills in literacy, numeracy, and social-emotional development.

Waitressing

Jasmine Restaurant
11.2015 - 11.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Granville South
Sydney
11.2020

Skills

  • Customer service
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Product restocking
  • Payment processing
  • Conflict resolution
  • Guest inquiries
  • Attention to detail
  • Order packaging
  • Daily reporting
  • Product recommendations
  • Basic math
  • Hospitality and accommodation

Languages

Arabic
Native or Bilingual

Timeline

Cashier

Mariam
01.2022 - 11.2024

Retail

Jacob
04.2019 - 11.2020

Childcare Educator

Sam
11.2018 - 11.2019

Waitressing

Jasmine Restaurant
11.2015 - 11.2018

Granville South

Similar Profiles

CREATE PROFILE
Aya Hawat