Aya Sugaura
Gold Coast,QLD
Summary
Dynamic and highly reliable bartender with extensive experience at Club Staffing, adept at managing high customer volumes while delivering exceptional service. Proven multitasking abilities and strong teamwork skills contributed to seamless operations during peak events. Proficient in cash handling and POS systems, ensuring accurate transactions and enhanced guest experiences.
Overview
3
3
years of professional experience
Work History
Server
Local Restaurant Marketing
04.2022 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Hotel Front Desk Clerk
Hilton Osaka
01.2023 - 03.2024
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
Education
Bachelor Of Administration - Business Administration
Kansaigaidai
Osaka Japan03.2027
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Hotel Front Desk Clerk
Hilton Osaka
01.2023 - 03.2024
Server
Local Restaurant Marketing
04.2022 - 03.2025
Bachelor Of Administration - Business Administration
Kansaigaidai
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