Ayaan Rizvi
Truganina,VIC
Summary
Motivated Crew Trainer with up to two years of hands-on experience in fast-paced environments. Skilled in team leadership, training, and operational support within the workplace. Known for fostering a positive work culture and achieving high standards of service delivery. Demonstrates a strong commitment to continuous improvement and employee development.
Proven ability to effectively train and mentor team members, ensuring adherence to company procedures and standards. Possesses excellent communication skills and a knack for resolving issues promptly. Seeking to contribute my skills and enthusiasm to a progressive organization committed to excellence in customer service and employee satisfaction.
Overview
1
1
year of professional experience
Work History
Crew Trainer
Mcdonalds
Truganina, VIC
01.2023 - Current
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Conducted orientation sessions for all new employees, ensuring they understood all rules and regulations.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Frequently completed online procedures to keep employee records regarding their skills, up to date.
- Assisted management in developing strategies to improve customer service standards.
- Ensured that all safety protocols were followed during training sessions.
Education
High School Diploma -
Sirius College
Sunshine, VICSkills
- Employee Training
- Active Listening
- Team leadership and supervision
- Cooperative
- Persistent
- Willing to take up extra responsibilities
- Task Delegation
- Customer Service
Accomplishments
- 2023, Mcdonald's Rockbank Outbound crew member of the year
- Being promoted from a crew member to a crew a trainer in less than a year
- Travelling nation-wide for debating competitions
- Being awarded countless weekly and monthly awards in Mcdonald's
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Arabic
Limited
Hindi
Limited
Timeline
Crew Trainer
Mcdonalds
01.2023 - Current
High School Diploma -
Sirius College
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