Ayaan Zia

My employment at Pizza Hut involved working as a server assistant team member. My time at Pizza Hut consisted of completing daily tasks such as handling food and clearing out tables, refilling the salad bar, and occasionally processing orders for customers. Most of my work pertained to customer service, which involved dealing with customer complaints, serving customers whilst operating at the bar, and general customer interactions. Working at Pizza Hut has allowed me to hone my social skills and improve in day-to-day customer interactions whilst working in a high-pressure and time-sensitive environment. At Pizza Hut I improved general social and time management skills and developed the ability to complete tasks to a high quality. This job also significantly improved me under speedy and heavily pressured conditions, where I was able to remain calm and collected and still work efficiently and effectively during peak rush hours, as my branch was the busiest in the entire UK and one of the busiest in Europe. By greeting my customers like a friend and treating them in a fun and happy manner, I was able to leave almost all of my customers in a fulfilled and happy mood, which could be seen by the positive behaviour, they dealt with and left me with.

While at Khan Adams Real Estate Agency, I performed various administrative tasks supporting the office's daily operation. My responsibilities included organising and maintaining client files, entering property listings and client information into the company database, assisting with customer service by answering phone calls, responding to emails, and greeting clients, and providing basic information about available properties and scheduled appointments. I also helped schedule meetings, prepare meeting rooms, manage office supplies, and conduct market research to assist agents with up-to-date information on property values and trends. This experience enhanced my organisational skills, attention to detail, and ability to work in a professional office environment.

Last summer, I got the priceless chance to spend five days immersed in the exciting world of asset management at Ruffer Limited. Working directly with seasoned experts, I was able to obtain practical experience in a variety of areas related to the sector, such as customer interactions, investment strategies, and portfolio administration. I gained a thorough grasp of the company's operations via my duties, which included anything from participating in customer meetings to performing market research and analysis. The understanding and helpful staff at Ruffer Limited created a positive learning atmosphere that helped me understand the nuances of wealth preservation and the financial markets. My understanding of finances has improved because of this experience, which has also reinforced my desire to work in wealth management.

Completing work experience at Atkins was an unparalleled opportunity to gain valuable insights into the engineering and design world. Collaborating with experienced professionals, I had the chance to work on a wide range of innovative projects that challenged me and helped me develop new skills. During my work experience at Atkins, I learned how to take an idea from concept to reality while adhering to the highest industry standards. My mentors gave me valuable guidance and encouraged me to think creatively and solve problems effectively. I also had the chance to interact with a diverse team of experts, each of whom shared their knowledge and expertise generously. Throughout my work time at Atkins, I learned the importance of teamwork, communication, and collaboration. I was given autonomy and the opportunity to take charge of my own work, while also being supported by my colleagues. At Atkins, I was exposed to a variety of sectors, from rail and aerospace to energy and urban development. Completing work experience at Atkins provided me with a unique opportunity to grow both professionally and personally.

During my time at Medhouse, I gained experience in various areas and aspects of the company; I worked as an administration manager assistant, dealing and managing all the departments of the facility and ensuring all operations were running as smoothly and efficiently as possible. At Medhouse I also assisted the Administration Manager in following up company bills and regular instalments such as that for maintenance cleanliness, which helped maintain order within the working environment. I was able to gain a basic understanding of the manufacturing equipment within the factory and had opportunities to familiarise myself with the workings of the equipment, and how the production line was put to the most efficient use possible. Through the 100+ medicines made at the facility, I was able to see the diversity of chemicals and ingredients used and combined to make the desired finish, and what the final product was, and what effect it had. Although most of the medicine made there was focused on the agricultural industry, there was also a production line focusing on human products such as face cream and face wash, which used other chemicals and processes to be made. Whilst volunteering, I gained various inside knowledge and improved my managing skills whilst developing an understanding of the tasks an administrator is responsible for, and how it varied from 1st world countries like the UK and Australia to a developing country such as Pakistan.