Summary
Overview
Work History
Education
Skills
Timeline
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Ayaan Ahmed Butt

Mickleham,VIC

Summary

Security Manager and Business Operations Professional with extensive experience overseeing armed security teams, managing multi-site operations, and delivering end-to-end administrative, financial, and compliance functions. Skilled in budgeting, invoicing, reporting, procurement, marketing support, and stakeholder engagement across high-profile precincts, luxury hotels, and corporate environments.

Known for leading large teams, strengthening client relationships, managing risk, improving operational efficiency, and producing detailed analytical and financial reports. Currently completing a Bachelor of Business (Finance & International Business) at Swinburne University.

Overview

6
6
years of professional experience

Work History

Security Manager

Crownland Security
03.2024 - Current


Security Manager | Jun 2025 – Present
Senior Security Supervisor – Armed Division | Apr 2025 – Jun 2025
Security Supervisor – Armed Division | Sep 2024 – Apr 2025
Armed Guard / Crime Prevention Officer | Mar 2024 – Oct 2024


Leadership & Operational Responsibilities:

  • Lead, roster, and manage armed officers across multiple high-rise towers and luxury hotels, including The Ritz-Carlton.
  • Conduct detailed risk assessments, site audits, and implement security and operational procedures.
  • Oversee firearms management, licensing compliance, and safety protocols.
  • Respond to critical incidents, manage escalations, and coordinate with Victoria Police, AFP, and emergency services.
  • Maintain strong client relationships with building managers, OC committees, and key stakeholders.
  • Prepare incident reports, operational analyses, and monthly/quarterly performance summaries.

Management, Finance & Administrative Responsibilities:

  • Manage invoicing, financial reconciliation, contractor hours, and cost forecasting.
  • Allocate site budgets, monitor expenses, and identify cost-saving opportunities.
  • Oversee procurement of uniforms, radios, BWCs, equipment, and training resources.
  • Plan and coordinate corporate events, community activations, travel, expos, and stakeholder meetings.
  • Support marketing initiatives including brand representation and community engagement.
  • Allocate staff training, manage compliance records, and conduct performance reviews.
  • Produce financial reports, incident statistics, operational dashboards, and executive summaries.
  • Improve reporting systems, operational workflows, and data-driven decision-making across sites.

Key Achievements:

  • Strengthened precinct safety through proactive risk planning and inter-agency coordination.
  • Introduced enhanced reporting and analytics for client transparency.
  • Successfully managed high-profile VIP security operations with zero safety incidents.

Team Leader | Aviation & Control Room

MSS Security / Wilson Security / MA Services Group
03.2021 - 10.2024

Key Responsibilities:

  • Conducted surveillance, patrols, and security operations across high-risk environments including Melbourne Airport, Victoria Police Centre, and major retail precincts.
  • Monitored alarms statewide (Victoria Police) and coordinated emergency dispatch with law enforcement and first responders.
  • Conducted covert investigations into theft, fraud, and suspicious activity, resulting in multiple successful apprehensions and incident resolutions.
  • Performed access control screening, identity verification, and secure entry procedures across aviation and government facilities.
  • Prepared detailed incident reports, investigative summaries, and operational communication logs.
  • Provided customer assistance, regulatory compliance checks, and safety support in high-traffic public environments.
  • Analysed security footage, identified threats, and escalated risks to management and law-enforcement partners.
  • Completed risk assessments, supported emergency response plans, and ensured adherence to all security protocols and legislative requirements.

Key Achievements:

  • Successfully supported airport security operations, gaining experience in regulated, compliance-driven environments.
  • Selected for control room operations at the Victoria Police Centre — one of Victoria’s highest-security facilities.
  • Conducted high-value loss prevention investigations leading to reduced shrinkage across multiple retail sites.
  • Built strong communication and teamwork skills through daily coordination with police, AFP, airport authorities, and corporate managers.

Client Relationship Manager

Australian Taxation Office
01.2021 - 11.2022
  • Managed a portfolio of clients, delivering compliance guidance and tax-related support.
  • Conducted workshops and presentations on ATO policies.
  • Analysed client data to drive service improvements.
  • Collaborated with internal teams to resolve complex issues and enhance client satisfaction.

Medical Receptionist

Coburg Family Medical Centre
02.2020 - 12.2022
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained current and accurate medical records for patients.

Education

Bachelor Of Business (Finance) -

Swinburne University
Melbourne, Victoria, VIC
12-2026

Certificate III in Armed Guard And CIT -

Technical Advanced Training
01-2023

Certificate II Security Operations -

Technical Advanced Training
10-2023

VCE -

Strathmore Secondary College
Strathmore, VIC
11.2021

Skills

  • Security Operations & Risk Management
  • Financial Administration & Budget Allocation
  • Invoicing, Payroll Support & Expense Tracking
  • Business Planning & Operational Forecasting
  • Procurement & Vendor Management
  • Marketing Coordination & Expo / Event Planning
  • Team Leadership, Training Allocation & Performance Reviews
  • Client & Stakeholder Relationship Management
  • Data Reporting, Dashboards & Analysis
  • Travel Planning, Logistics & Resource Allocation
  • Compliance, Licensing & Regulatory Management

Timeline

Security Manager

Crownland Security
03.2024 - Current

Team Leader | Aviation & Control Room

MSS Security / Wilson Security / MA Services Group
03.2021 - 10.2024

Client Relationship Manager

Australian Taxation Office
01.2021 - 11.2022

Medical Receptionist

Coburg Family Medical Centre
02.2020 - 12.2022

Bachelor Of Business (Finance) -

Swinburne University

Certificate III in Armed Guard And CIT -

Technical Advanced Training

Certificate II Security Operations -

Technical Advanced Training

VCE -

Strathmore Secondary College
Ayaan Ahmed Butt