Shaza El Hage
Hurstville
Summary
I am motivated to learn, grow, and excel. Dedicated to providing top of the line customer service as I am organised, detail-oriented, and a self-started. I am dedicated to increasing sales by providing customers with careful consideration and support. Also, organised and dependable candidate successfully manages multiple priorities with a positive attitude.
Overview
1
1
year of professional experience
Work History
Beauty Advisor
The Body Shop
05.2024 - Current
- Manager on Duty, Customer Consultant, and Beauty Advisor.
- Boosted sales by providing tailored products recommendations based on client needs and preferences.
- Managed high call volumes, maintaining exceptional service standards while efficiently handling customer concerns.
- Assisted in the development of training materials for new hires, improving overall team performance and knowledge.
- Enhanced customer satisfaction by addressing and resolving inquiries promptly and professionally.
Team Member
Myer
11.2023 - 11.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Collaborated with team members to identify opportunities for process improvements, enhancing overall service quality.
- Managed high call volumes while maintaining professionalism and efficiency during peak periods.
Education
Bachelor of Education -
University of Notre Dame Australia
Sydney, NSWSkills
- Excellent Communication
- Self-Motivated
- Multitasking Abilities
- Patient
- Teamwork and Collaboration
- Ability to Work Under Pressure
- Effective Time Management
- Ability to Work In a Team
- Fast Learner
Languages
English
Native or Bilingual
Arabic
Professional Working
Timeline
Beauty Advisor
The Body Shop
05.2024 - Current
Team Member
Myer
11.2023 - 11.2024
Bachelor of Education -
University of Notre Dame Australia
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