Ayah Mersi

• Identify and prepare samples and request forms to dispatch to correct departments while accurately logging and tracking.

• Prepare and store frozen aliquots, urine aliquots, microbiology, Biochemistry and blood samples.

• Prepare and process vet samples.

• Alert departments accordingly regarding urgent samples, frozen samples, and special handling.

• Performed tasks using laboratory computer systems and data entry.

• General scanning, filing, and archiving of request forms.

• Oversaw items in inventory and reordered before supplies diminished.

• Troubleshooting: answering Doctors calls, Emails.
• Fixing problems and dealing with day to day Errors.
• Data entry.
• Add on tests system.

• Appropriate use of PPE.

• Assist with labelling specimen collection containers when required.

• Assist with gathering patient information when required.

• Accurately record information relating to patients and specimen.

• Collection of swab samples from patients.

• compliance and adherence with policies and procedures, and Workplace Health and Safety procedures.

• Ensure the housekeeping and stock supplies at collection centre is maintained to acceptable standards.

• Fully compliant with COVID-19 based work health and safety practices.

Working as part of an enthusiastic team within a commercial, sales environment. Responsible for driving sales, ensuring good customer service.

• Actively greeting customers and maintaining a level of conversation during their warehouse visit.

• Dealing with all customer complaints in a professional and courteous manner.

• Maintaining superb visual standards within the store.

• counting and checking all new stock deliveries.

• Answering phone calls, and emails.