Ayaka Kikuchi
Hobart,TAS
Summary
Experienced hospitality professional with international background across Japan, Canada, and Australia. Skilled in housekeeping and food & beverage service, delivering high-quality guest experiences.
Overview
10
10
years of professional experience
Work History
Room Attendant
Intercontinental Hotel Hayman Island
Hayman Island, QLD
10.2025 - 02.2026
- Maintained high standards of cleanliness and presentation in guest rooms in line with luxury resort expectations.
- Managed inventory and replenishment of cleaning supplies to support smooth daily operations.
- Delivered timely and detail-oriented service to enhance overall guest satisfaction.
Housekeeper
Multiple Hotels via Temporary Staffing Platform
Tochigi, Japan
07.2025 - 10.2025
- Maintained high standards of cleanliness in guest rooms and public areas, ensuring a comfortable and welcoming environment.
- Managed linen and amenities for multiple rooms per shift while demonstrating strong attention to detail and time management.
Graphic & Web Designer
Aid, Inc.
Tochigi, Japan
09.2021 - 09.2025
- Designed and developed responsive websites using HTML, CSS, and JavaScript, often using animation libraries such as GSAP.
- Created visual concepts, branding materials, and digital assets for web and print.
- Collaborated with clients and developers to translate design concepts into functional websites.
Barista
Starbucks Coffee
Vancouver, Canada
08.2019 - 07.2020
- Prepared high-quality coffee and handcrafted beverages in a fast-paced environment while delivering friendly, efficient customer service during peak hours
- Maintained a clean and organized workspace in compliance with health and safety standards.
Front Desk Attendant
Hot Spring Facility, Hotel Sun Valley
Tochigi, Japan
07.2016 - 09.2016
- Welcomed guests upon arrival and provided attentive customer service in a traditional hot spring facility.
- Processed cash and electronic payments accurately while managing daily transactions.
- Responded promptly to guest requests and inquiries to ensure a comfortable and enjoyable experience.
- Made internal announcements and coordinated communication across departments.
- Liaised with affiliated hotels to support guest services and operational needs.
Education
English and Foreign Cultures
Kanda University of International Studies
Chiba, Japan03-2017
Skills
- Customer Service & Teamwork
- Food & Beverage Service
- Housekeeping & Room Preparation
- Barista Skills & Beverage Preparation
- Work prioritization
- Problem solvings
Timeline
Room Attendant
Intercontinental Hotel Hayman Island
10.2025 - 02.2026
Housekeeper
Multiple Hotels via Temporary Staffing Platform
07.2025 - 10.2025
Graphic & Web Designer
Aid, Inc.
09.2021 - 09.2025
Barista
Starbucks Coffee
08.2019 - 07.2020
Front Desk Attendant
Hot Spring Facility, Hotel Sun Valley
07.2016 - 09.2016
English and Foreign Cultures
Kanda University of International Studies