Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ayako Douchkov

Randwick,Australia

Summary

Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability.

Overview

21
21
years of professional experience

Work History

Dental Assistant

The Dental Rooms Woollahra
Woollahra , NSW
09.2021 - Current
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Took payments and made new bookings for next visit.

Cafe All Rounder

GG Espresso
Sydney , NSW
06.2010 - 03.2013
  • Prepared coffee, food, cleaned dining areas, opened/closed register and carried out other opening/closing duties.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Manager/Receptionist

Precious Puppies (Dog grooming salon)
Double Bay, NSW
10.2008 - 04.2010
  • Scheduled and confirmed appointments.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Assisted in administrative duties for team, including making phone calls, copies and schedules.
  • Trained and guided team members to maintain high productivity and performance metrics.

Waitress

KOI Japanese Restaurant
Darlinghurst , NSW
11.2008 - 02.2010
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Served food and beverages to patrons and confirmed complete orders.

Assistant Store Manager

Kawashima Gold
Shizuoka, Japan
02.2008 - 08.2008
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.

Coordinator and Safety Officer

Fujinomiya Swimming Centre
Shizuoka, Japan
04.2007 - 01.2008
  • Monitored safety of all guests in and around swimming pool.
  • Managed safety and health programs, enforcing compliance with occupational health and safety regulations.

Nanny/Housekeeper

Julian & Diane Malnic
Sydney, NSW
06.2006 - 01.2007
  • Supervised 3 children engaged in physical activity, learning and social skills with peers.
  • Preparing dinner, cleaning house, and washing all clothes and linens.

Waitress

Sushi Samurai
Neutral Bay, NSW
05.2005 - 12.2006
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.

Office Administrator

Fuji Road Service
Shizuoka, Japan
04.2004 - 03.2006
  • Processed financial documents, contracts, expense reports and invoices.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.

Education

Certificate III - Dental Assisting

TAFE NSW
Sydney Dental Hospital
05.2022

First Aid

TAFE NSW
Sydney, NSW
03.2022

NHHI Training

Australian Commission On Safety And Quality
Sydney, NSW
07.2021

Certificate III - English For Further Study

TAFE NSW
Online
03.2021

English

AG Mate Academy
Sydney, NSW
07.2006

English

Kanto Gakuin University
Kanagawa, Japan
03.2002

Skills

  • Work Health and Safety
  • Infection prevention control
  • Dental charting
  • Dental administration
  • Bilingual (Japanese/English)
  • First Aid
  • Sterilization Techniques
  • Bookkeeping
  • Telephone skills
  • Office administration
  • Teamwork and Collaboration
  • Disinfection and Sterilization
  • Supply Ordering
  • Dental Radiography

Timeline

Dental Assistant

The Dental Rooms Woollahra
09.2021 - Current

Cafe All Rounder

GG Espresso
06.2010 - 03.2013

Waitress

KOI Japanese Restaurant
11.2008 - 02.2010

Manager/Receptionist

Precious Puppies (Dog grooming salon)
10.2008 - 04.2010

Assistant Store Manager

Kawashima Gold
02.2008 - 08.2008

Coordinator and Safety Officer

Fujinomiya Swimming Centre
04.2007 - 01.2008

Nanny/Housekeeper

Julian & Diane Malnic
06.2006 - 01.2007

Waitress

Sushi Samurai
05.2005 - 12.2006

Office Administrator

Fuji Road Service
04.2004 - 03.2006

Certificate III - Dental Assisting

TAFE NSW

First Aid

TAFE NSW

NHHI Training

Australian Commission On Safety And Quality

Certificate III - English For Further Study

TAFE NSW

English

AG Mate Academy

English

Kanto Gakuin University
Ayako Douchkov