Summary
Overview
Work History
Education
Skills
Certification
Languages
VISA
Hobbies and Interests
References
Timeline
Generic

Ayako Saito

Unit 8/158-162 Hampden Road, Artarmon, Sydney,NSW

Summary

As a former language student, I understand the challenges of learning a second language and am dedicated and passionate to supporting Japanese students. I have strong communication skills, patience, and compassion, enhanced by my customer service experience in hospitality and education. A self-motivated learner, I strive for quality outcomes and seek growth opportunities. Fluent in Japanese and English, I leverage my skills to foster collaboration and achieve results.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Online Business Coach

Remote
Sydney, NSW
03.2024 - Current

- Offered business coaching in online school to over 40 clients, emphasizing strategy development and operational efficiency.

- Conducted assessments to identify strengths, weaknesses, and growth opportunities in client businesses.

- Led virtual workshops on leadership, productivity, and digital marketing.

Home Care Provider

ESP Healthcare
Sydney, NSW
06.2023 - 04.2024

- Provided compassionate in-home care, assisting with daily activities and monitoring health for client comfort and safety.

- Built strong relationships with clients and families to understand needs and implement care plans with healthcare teams.

- Offered companionship and emotional support to enhance clients' quality of life.

Wedding Coordinator Team Leader

Arluis Wedding Guam Corp.
Guam, USA
02.2017 - 06.2020

- Created custom wedding packages to align with clients' visions and budgets.

- Cultivated vendor relationships for smooth coordination and cost-effective solutions.

- Managed timelines and logistics to ensure a stress-free experience, achieving a 95% client satisfaction rate.

Assistant Manager

Miyakojima Tokyu Hotel & Resorts, Tokyu Hotels Co., Ltd.
Okinawa, Japan
07.2009 - 01.2017

- Over 8 years of hotel industry experience, honing hospitality skills.

- Extensive experience in sales and customer service.

- Proficient in Japanese and English for effective communication.

- Strong interpersonal skills and leadership abilities for teamwork and task management.

- Self-motivated, quick learner, and dedicated.

Tour Conductor/ Travel Arrangement Duties

Alpha Co., Ltd.
Tokyo, Japan
05.2001 - 06.2009

- Led over 30 overseas tours annually, traveling to 50+ countries.

- Managed travel arrangements for European destinations.

- Negotiated hotel prices and handled sales and arrangements.

Education

Certificate Ⅲ in Individual Support + Certificate Ⅳ in Ageing Support - Aging Individual Support

KCA Education
Sydney, Australia
07.2023

FCE -

Greenwich English College
Sydney, Australia
06.2022

Pacific Gateway English College
B.C. Canada
03-2001

Tourism Major

Rikkyo University
Japan
03.2000

Skills

  • Window
  • Word
  • Excel
  • Mac

Certification

  • - Certificate 3 in Individual Support 7/2023
  • - B2 First in the Cambridge Assessment English 6/2022
  • - Japanese Ikebana Flower Arrangement SOGETSURYU 2nd Grade Qualification. 6/2009
  • - Ordinary Driver's License. 12/1999

Languages

Japanese
Native/ Bilingual
English
Full Professional

VISA

Subclass 801 Partner visa (Permanent) holder

Hobbies and Interests

- Sociable person who likes to enjoy travelling, watching movies, reading and dancing.

References

References available upon request.

Timeline

Online Business Coach

Remote
03.2024 - Current

Home Care Provider

ESP Healthcare
06.2023 - 04.2024

Wedding Coordinator Team Leader

Arluis Wedding Guam Corp.
02.2017 - 06.2020

Assistant Manager

Miyakojima Tokyu Hotel & Resorts, Tokyu Hotels Co., Ltd.
07.2009 - 01.2017

Tour Conductor/ Travel Arrangement Duties

Alpha Co., Ltd.
05.2001 - 06.2009

Certificate Ⅲ in Individual Support + Certificate Ⅳ in Ageing Support - Aging Individual Support

KCA Education

FCE -

Greenwich English College

Pacific Gateway English College

Tourism Major

Rikkyo University
Ayako Saito