Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Ayan Nur

Melbourne,VIC

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Well-qualified with background in providing exemplary customer service. A results-oriented individual who is dedicated to developing positive relationships whilst also seeking to take on new professional challenges.

Overview

6
6
years of professional experience

Work History

Leading Hand

Menzies Aviation
Melbourne Airport, Vic
04.2023 - 06.2025
  • Implemented operational procedures for the safe transport of luggage.
  • Monitored all areas of the baggage department to ensure efficiency and safety.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Collaborated with other departments within the airport organization such as security, customs.
  • Supervised staff to ensure efficient performance of tasks, providing guidance and support when needed.
  • Carried out training sessions for new staff members on operating machinery safely.

Baggage Handler/ Roster Manager

Star Aviation
Melbourne Airport, Vic
11.2022 - 04.2023
  • Used scanners to track parcel information, condition or receipt.
  • Ability to work within a fast paced environment and ability to meet critical deadlines.
  • Entered time and attendance logs in preparation for payroll.
  • Retrieved customer luggage off conveyor belts.
  • Physically fit with the ability to lift up to 32kg.
  • Assigned tasks to associates to fit skill levels and maximize team performance.

Retail Sales Assistant

Best And Less
Broadmeadows, Vic
06.2019 - 11.2022
  • Managed cash register operations using POS system and processed sales and returns.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.

Education

High School Diploma -

Sirius College
Broadmeadows, Vic
2021

Bachelor of Health Science -

Latrobe University
Melbourne

Skills

  • Microsoft Excel Certification
  • Building Customer Relationships and Loyalty
  • Excellent Written and Verbal Communication
  • Creative Thinking
  • Detailed understanding of customer airline systems
  • Documentation and Reporting
  • Ability to multitask
  • Recordkeeping and File Management
  • Team Building and Leadership

Languages

English
Full Professional
Somali
Full Professional

References

  • Best and Less (Store Manager)

Angela Dawood

0419093251

  • Menzies Aviation (Supervisor)

Samuel Nduru

0451690011

Timeline

Leading Hand

Menzies Aviation
04.2023 - 06.2025

Baggage Handler/ Roster Manager

Star Aviation
11.2022 - 04.2023

Retail Sales Assistant

Best And Less
06.2019 - 11.2022

High School Diploma -

Sirius College

Bachelor of Health Science -

Latrobe University

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Ayan Nur