Ayande Mavis Mahlaba
Parmelia ,WA
Summary
PROFESSIONAL SUMMARY : Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, cleanliness and household activities.
Overview
6
6
years of professional experience
Work History
Care Worker
Bethanie Waters
Port Kennedy WA
03.2024 - Current
Care Worker
Bethanie Dalyellup
Bunbury, WA
11.2023 - 03.2024
- Ensured timely administration of medication, following strict protocols to maintain patient safety.
- Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
- Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
- Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
- Enhanced patient well-being by providing personalized care and support tailored to individual needs.
- Aided clients during transfers between beds, chairs or other positions ensuring proper body mechanics were utilized to prevent injuries.
Aged care carer
Baptistcare MorrisonGardens
05.2022 - 04.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend and holiday shifts.
Pharmacy assistant
CHEMISTWAREHOUSE
03.2021 - 05.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
Crew member
McDonald's Jerrabomberra
02.2019 - 04.2020
- Responsible for taking orders, till operating, preparing orders for customers
- McCafe Barista – preparing and serving coffee
- Preparing and serving meals to customers through drive through.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Brewed coffee and tea and changed out drink station syrups.
- Backed up servers by setting up trays and completing some food deliveries.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
Nail Technician
Beauty & Hair, Modern Classic Saloon, Jason Moyo
06.2018 - 12.2018
- Worked directly with clients (under supervision) and management to achieve best outcomes for customers
- Making sure that customers' choices are met
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Oversaw schedule to manage appointments of new and existing clients.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Applied manicures and pedicures following colour and style preference of client to enhance aesthetics and groom nails.
- Responded to customer requests and concerns about gel application and nail art designs.
- Cleaned and sanitized tools and equipment before each client.
- Grew repeat client base through effective marketing and customer service.
- Followed proper safety and sanitation guidelines while performing nail services.
- Performed detailed trimming, filing and other nail services.
- Collaborated with other members of salon staff to provide amazing client experience.
- Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
- Assisted customers in selecting and applying appropriate nail colours.
Education
CERT III IN AGED CARE AND DISABILITY - AGED CARE AND DISABILITY
INSIGHT TRAINING
05.2021
YEAR 12 - YEAR 12
Canberra Institute of Tech
Canberra, ACT02.2019
DIPLOMA - Hair & Beauty Therapy (International
The City And Guilds Of London Institute
2017
Skills
- Client Assessment and Analysis
- Clerical Support
- Team Liaison
- Self-Motivated
- Data Entry
- Customer Service
- Cash handling
- Retail assistant
- Cleaning
- Food preparation
- Cashier
- Personal care
- Mobility support
- Patient Care
- Dependable and Responsible
- Personal Hygiene Assistance
- Daily living assistance
- Elderly Care
- Time Management
- Respectful and Compassionate
- Client documentation
- Mobility Assistance
- Basic Housekeeping
- Care Plan Adherence
- Supportive Companionship
- Complex Problem-Solving
- COVID-19 Safety Policies
- Incident Reporting
- Dementia Care
- Behavioral Management
- ADL Assistance
- Flexible Schedule
- Indirect Patient Care
- Patient Assessments
- Progress Documentation
- Records Maintenance
- Emotional Support
- Direct Patient Care
- PPE Usage
- Activities of Daily Living (ADLs)
- Emotional Support and Companionship
- Daily Charting
- Elder Care
- Bathing Support
- Interpersonal Communication
Timeline
Care Worker
Bethanie Waters
03.2024 - Current
Care Worker
Bethanie Dalyellup
11.2023 - 03.2024
Aged care carer
Baptistcare MorrisonGardens
05.2022 - 04.2023
Pharmacy assistant
CHEMISTWAREHOUSE
03.2021 - 05.2022
Crew member
McDonald's Jerrabomberra
02.2019 - 04.2020
Nail Technician
Beauty & Hair, Modern Classic Saloon, Jason Moyo
06.2018 - 12.2018
CERT III IN AGED CARE AND DISABILITY - AGED CARE AND DISABILITY
INSIGHT TRAINING
YEAR 12 - YEAR 12
Canberra Institute of Tech
DIPLOMA - Hair & Beauty Therapy (International
The City And Guilds Of London Institute