Ayda Amini
Summary
Energetic and friendly individual with excellent communication skills and positive attitude. Knowledgeable about product displays and customer interaction, with experience in handling transactions and inventory management. Committed to ensuring pleasant shopping experience and increasing store sales through attentive service and reliable support.
Offering strong interpersonal skills and genuine interest in hospitality, eager to learn and grow in this environment. Brings foundational understanding of customer service and operational tasks. Ready to use and develop communication and organizational skills in the eatstreet role.
Overview
3
3
years of professional experience
Work History
Retail Worker
Supercheap Auto
07.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Hospitality Worker
Outback Steakhouse
07.2022 - 03.2023
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
Education
Bachelor in Business And Finance - Business And Finance
Queensland University of Technology
Brisbane, QLD04-2027
High School Diploma -
Aspley State High School
Brisbane, QLD11-2024
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Cash handling accuracy
- Professional appearance
- Stock replenishment
- Product knowledge expertise
- Sales promotion
Languages
English
Native or Bilingual
Japanese
Native or Bilingual
Persian
Limited Working
Timeline
Retail Worker
Supercheap Auto
07.2023 - Current
Hospitality Worker
Outback Steakhouse
07.2022 - 03.2023
Bachelor in Business And Finance - Business And Finance
Queensland University of Technology
High School Diploma -
Aspley State High School
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