Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Aydan Reed

Karratha,WA

Summary

Hardworking and driven employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Looking for new opportunities and a more permanent role where I can improve and demonstrate my abilities!

Overview

7
7
years of professional experience
1
1
Certification

Work History

Salesperson

Harvey Norman Karratha
Karratha, WA
06.2024 - Current
  • Conducted market research to identify selling possibilities and evaluated customer needs actively.
  • Educated customers about products and services offered by the company.
  • Developed and implemented strategies to meet sales quotas.
  • Resolved customer complaints promptly and efficiently.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Senior FOH

Treehouse Bar and Bistro
New Plymouth, Taranaki
04.2022 - 03.2024
  • Greeted customers and built lasting relationships with our guests.
  • Remained calm and poised during busy periods, promoting great customer service.
  • Effectively multitasked within fast-paced environment.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Resolved customer complaints in a professional manner.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Duty Manager, Warehouse Manager

Big Barrel
New Plymouth, Taranaki
03.2020 - 01.2022
  • Trained new employees on company policies, job duties, and performance expectations.
  • Developed and implemented strategies to improve customer service.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.
  • Collaborated with upper management to improve productivity of operations.
  • Supervised cash handling procedures, ensuring that all transactions were processed accurately.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Stagehand

TLL EVENTS
New Plymouth, Taranaki
01.2018 - 03.2019
  • Transported equipment between various locations as needed.
  • Set up and tore down stage sets, lighting, rigging and sound equipment.
  • Coordinated with technical staff to ensure smooth operation of events and shows.
  • Remained alert, active, and ready to respond to requests using variety of available resources.

Education

High School Diploma -

Spotswood College
New Plymouth, Taranaki
11-2018

Skills

  • Customer service
  • Relationship building
  • Inventory management
  • Sales strategies
  • Effective communication
  • Time management
  • Team collaboration
  • Market research

Affiliations

I play multiple instruments, and have experience in production and sound design.

I have Computer proficiency in programs like Word and Excel.

I am also fit, healthy and focus on a positive lifestyle

Certification

New Zealand Managers Certificate

New Zealand LCQ

C Class Australian Drivers License

References

References available upon request.

Timeline

Salesperson

Harvey Norman Karratha
06.2024 - Current

Senior FOH

Treehouse Bar and Bistro
04.2022 - 03.2024

Duty Manager, Warehouse Manager

Big Barrel
03.2020 - 01.2022

Stagehand

TLL EVENTS
01.2018 - 03.2019

High School Diploma -

Spotswood College

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Aydan Reed