Aydin H
Brunswick East,VIC
Summary
Customer focused professional dedicated to delivering exceptional service and enhancing customer satisfaction. Strong interpersonal skills enable effective resolution of concerns and driving positive outcomes. Adaptable and quick to learn, with a proven ability to thrive in new environments. Committed to continuous learning and successfully navigating change to achieve results.
Overview
4
4
Languages
18
18
years of professional experience
Work History
Shop Manager
Publique Bakery
Preston, VIC
11.2017 - Current
- Oversaw daily bakery operations, ensuring efficient service and product availability.
- Supervised staff training to elevate team performance and service quality.
- Coordinated staff schedules to ensure optimal coverage during peak hours and events.
- Scheduled staff shifts aligned with business needs to maintain operational efficiency.
- Managed recruitment, training, and development of new staff to enhance team capabilities.
- Implemented inventory management procedures for effective stock control and replenishment.
Barista
Stuzzi Italian Resturant
Northcote, VIC
02.2015 - 03.2017
- Prepared espresso beverages using high-quality coffee and traditional techniques.
- Operated espresso machines, grinders, and other beverage equipment efficiently.
- Handled cash register transactions and processed payments accurately.
- Maintained cleanliness of workstations and dining areas throughout shifts.
Community IT Tudor
Leadership Plus
Oakpark, VIC
01.2012 - 08.2014
- Provided training on desktops, laptops and mobile devices for company users.
- Developed personalized technology lessons for diverse student needs.
- Conducted group sessions to enhance collaborative learning experiences.
- Assisted students in troubleshooting technical issues during sessions.
- Organized workshops to introduce new technologies and tools.
Pro Shop Supervisor
Korineum Golf Club
Kyrenia, Cyprus
05.2008 - 01.2012
- Supervised daily operations of pro shop at premier golf club.
- Coordinated special events and tournaments to boost club visibility.
- Ensured compliance with safety standards and operational procedures in the shop.
- Performed daily opening and closing duties such as setting up displays, restocking shelves and cleaning the shop.
- Assisted customers in selecting appropriate merchandise based on their needs and preferences.
Education
Bachelor of Arts - Hospitality And Tourism Management
Mediterranian Universty
Antalya07-2011
Master of Arts - Sport Management
Deakin University
Melbourne, VIC09-2026
Skills
- Event coordination
- Customer service
- Team leadership
- Staff training
- Inventory management
- Collaboration skills
Languages
English
Native/ Bilingual
Turkish
Native/ Bilingual
Russian
Professional
Spanish
Limited
Timeline
Shop Manager
Publique Bakery
11.2017 - Current
Barista
Stuzzi Italian Resturant
02.2015 - 03.2017
Community IT Tudor
Leadership Plus
01.2012 - 08.2014
Pro Shop Supervisor
Korineum Golf Club
05.2008 - 01.2012
Bachelor of Arts - Hospitality And Tourism Management
Mediterranian Universty
Master of Arts - Sport Management
Deakin University